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Customer Master Data Specialist

  • GE Global Operations
  • Experienced
  • Posted 1/24/2017 9:58:52 AM
  • 2832379
  • Job Function: Services
  • Business Segment: Global Operations EUR & RCIS
Location(s): Hungary ; Budapest


About Us:
GE Global Operations is GE's multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace.

We are teams of functional process and domain experts, focused on the solutions that deliver results for the company. We think Big, we act as One, We deliver with Speed … so GE Works

Role Summary:

    This role is part of Commercial function at GE Global Operations where we focus on deliver high value for our customers and internal business partners like GE Digital. Digital is GE’s youngest, most dynamic business unit, focusing on the design and distribution of industrial software solutions. You can be a part of building a team that will deliver value to Digital by providing service support activities.


Essential Responsibilities:

    Our assets are the software products purchased by customers. Customer Master Data specialist’ s responsibility includes the followings:
  • Ensuring appropriate and up-to-date account details in GE Digital’s asset database
  • Collaborating with Software licensing team to receive necessary account information
  • Activating new software licensing solutions based on customer’s requests
  • Supporting data migration between CRM tools
  • Participating in building up a Service Support function for GE Digital from the scratch
  • Contributing to set up new, effective, value-based processes
  • Gather expertise in Software industry
  • Having diverse career opportunities in or outside of Commercial function
  • Possibilities to attend trainings (technical and soft skill-based)
  • Work in the office of 2015


Qualifications/Requirements:

  • Advanced level of English
  • Effective and professional verbal and written communication
  • Ability to manage data precisely
  • Ability to overview complex processes
  • Customer service attitude
  • Capability to overcome obstacles
  • Logical thinking, analytical mindset
  • Proficient IT skills including Excel and Outlook


Desired Characteristics:

  • Some experience in customer service
  • CRM Siebel and Salesforce.com knowledge
  • In addition to English, knowledge of one other European language is preferred
  • SSCHU


Locations: Hungary ; Budapest

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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