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Role Summary: GE Healthcare is looking for a Clinical Education Specialist, home-based, to perform quality training to customers for new Magnetic Resonance Imaging (MRI) systems, upgrades, as well as delivering continuous education for customers in Switzerland, and when specifically needed, throughout Europe
Conduct high quality Clinical Education training at customer sites, to ensure customer's safe and effective use of GE equipments, maximising image quality and productivity.
Apply all procedures requested by Clinical Education management (Coordination process, Visit preparation, Field Visit Report, Debrief, Survey or else).
Pro-actively escalate customer issues and needs to the relevant level in the organization.
Provide in-depth presentation and demonstration to the user for specific Products & Services.
Develop content and deliver Classroom courses at the regional Customer Training facility.
Participate in Clinical Education initiatives such as Doctor to Doctor and Immersion classes
When requested, provide support for congresses, road shows, exhibitions, and user meetings
When requested, provide on-line application (OLA) support as a backup to the regular OLA team.
Radiographer degree, or PhD in bio-sciences, or Biomedical Engineering school
Significant experience in the medical industry
Ability to travel and be at customer sites 70 to 80% of the working time (annual average)
Fluent French, German and English – written and spoken
Practical experience in at least one major Medical Imaging Modality (MR preferred)
Teaching skills or teaching experience
Practical experience of MRI in a clinical environment
Experience with postprocessing software for medical imaging and/or MR spectrometers
Experience in conducting research in MR or other imaging modality (NM, PET,…)
Knowledge of GE’s or competitor’s MR products
Previous experience as an Application Specialist in another company
Competence in 1H and multi-nuclear MR spectroscopy
Computer skills (Word, PowerPoint, Excel, notions of Linux)
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