GE Careers
Apply Now    

Engineer 2 - Field Services

  • GE Aviation
  • Experienced
  • Posted 1/26/2017 9:59:49 AM
  • 2829946
  • Job Function: Services
  • Business Segment: Aviation Business & General Aviation & Integrated Systems
Location(s): United Kingdom, Italy; Pisa

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
The Field Service Representative will be responsible for supporting the R391 Composite Propeller System, both on and off wing at the customer site. In this role you will be the product expert and focal point for providing assistance with troubleshooting, training, planning, and logistical issues to complete the contract work scope. The Field Service Representative will be responsible for performing intermediate and limited depot level repairs in direct support of the customer.

Essential Responsibilities:
Essential Responsibilities
  • The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
  • Provide On-Site propeller maintenance inclusive of : Repairs, modification and preventative maintenance. Work scope includes both On-Wing and Off Wing repairs.
  • Perform (OJT) On Job Training with technical instructions.
  • Provide general technical direction and assistance to the customer in the operation,
    maintenance, repair, logistic support, and installation of GE products
  • Provide on-site interpretation of data and technical instruction
  • Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
  • Provide technical assistance through on-site guidance and (OJT) training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment,including; the use and proper interpretation of data and technical instructions
  • Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
  • Be responsible for reports, including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
  • Assist customer in scheduling maintenance and workload
  • Assist in ensuring parts meet established schedules
  • Review reported malfunctions and identify / analyze any undesirable trends
  • Make recommendations on findings
  • Review effectiveness of maintenance actions in order to identify training needs
  • Anticipate requirements beyond those that immediately affect the program and assist in
    implementing actions to satisfy those requirements
  • Perform intermediate and depot level maintenance
  • Provide on-call and extended shift field service support
  • Conduct hands-on-training for Government personnel in aircraft
    operation, maintenance, and safety proficiency
  • Perform Certification release for equipment maintained.

    • Bachelor’s Degree in Engineering
    • Strong oral and written communication skills
    • Strong interpersonal and leadership skills
    • Proven analytical and quality improvement ability
    • Ability to interface at all levels of the organization, both internally and externally
    • Experience using Microsoft Office
    • Strong attention to detail
    • Self-starter comfortable working as a remote team member
    • Composite repair experience
    • Capable of managing multiple and varied tasks
    • Qualifications/Requirements
    • Must have a minimum of Bachelor’s degree from an accredited university or college (or a high school diploma/GED or Engineering Apprenticeship
    • Must have a minimum of 4 years of experience in a field service or maintenance position

      Locations: United Kingdom, Italy; Pisa

      GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Apply Now    

Similar Jobs

GE Careers Technical Assistance

Having technical issues with or your application? We're here to help.

Get In Touch

Connect With Us

Stay up to date on GE and possible opportunities that open in areas that interest you.

Sign Up