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Quality Leader - GRS

  • GE Power
  • Experienced
  • Posted 1/27/2017 6:55:39 AM
  • 2835611
  • Job Function: Quality
  • Business Segment: Power Power Services
Location(s): Spain ; Andoain


About Us:
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

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Role Summary:
The Quality Leader reports to the Service Center Manager and will be responsible for overall QMS compliance within the Service Center.

Essential Responsibilities:


  • Site owner for implementation of the local quality priorities in line with Power Service GRS quality strategy and with local Service Centre objectives
  • Site owner for fast and accurate resolution of Customer and internal issues, drives effective corrective and preventive actions to prevent reoccurrence
  • Site owner for QMS deployment & compliance in line with GE PS global QMS
  • Site owner for data integrity within any quality module in use at Service Centre
  • Site owner for ISO certification & compliance
  • Site owner for customer feedback process including surveys, analysis and action plans
  • Site owner for deployment of effective preventive methods and tools to anticipate issues
  • Site owner for development and execution of solid advanced quality plans on high risk situations (e.g. major process change, load increase, NPI,...)
  • Site own for Quality Culture action plan
  • Site owner for non-conformance management, screening and escalation
  • Site owner for QMR Quality data integrity and Defect Prevention Plan
  • Site owner for deployment of Q-Frameworks
  • Overall responsibility for Internal Audit execution, for conformance to quality plans, systems, and requirements as per the Internal Audit Plan
  • Collaborate with peers globally to share and implement best-practices
  • Develop & implement accurate metrics to drive manufacturing improvements
  • Lead, develop, coach Service Centre staff on quality methods and key competencies related to critical processes
  • Lead, develop, coach Service Centre staff on quality methods and key competencies related to critical processes
  • Site owner for RCA management, including leading RCA's, ensuring standard methodologies and effective Corrective and Preventative Action plans
  • Support customer meetings and witness inspections when required
  • Support Q-framework, QMS and ISO audits as required
  • Ensure adequate training/skills for PQE's, internal auditors, NDT technicians and Quality Control Inspectors.
  • Support regulatory compliance and optimization of quality systems procedures
  • Work with CI team to drive sustainable process changes

    Qualifications/Requirements:

    • Engineering Bachelor’s Degree or suitable practical experience
    • Fluent in Spanish/English
    • Six Sigma Green Belt or experience in preventive Q tools (FMEA, MSA,…)
    • Proven expertise in RCA and CAPA tools such as Apollo, Tap Root or 8D
    • Inclusive leadership & communication & coaching skills
    • Knowledge of electrical equipment repair methods and processes
    • Demonstrated ability to self-direct within defined responsibilities
    • Knowledge of Lean and/or alternative continuous improvement methods
    • Must be a team player willing to sacrifice individual goals when needed
    • EU Work Permit

    Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement.

    Desired Characteristics:


    • Experience dealing with customers

      Locations: Spain ; Andoain

      GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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