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Sr UX Design Researcher

  • GE Transportation
  • Experienced
  • Posted 1/30/2017 1:55:00 AM
  • 2834264
  • Job Function: Digital Technology
  • Business Segment: GET Transportation
Location(s): United States ; Illinois; Chicago


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
Works on highly complex projects that require an in-depth knowledge across two or more specialized user experience domains. Works as an individual contributor, project leader, or internal consultant.

Essential Responsibilities:

In this role, you will:

  • Ability to multitask across multiple projects multiple
    projects in a cross-functional environment.
  • Participates in team discussions relative to current user
    experience projects
  • Demonstrates a strong understanding of Agile / Lean UX
    methodologies
  • Researches and evaluates emerging design, technology,
    industry, and market trends.
  • Guides effective documentation and communication of design -
    via wireframes, mockups, and requirements engineering
  • Facilitate user experience design collaborations with
    individuals and teams from other disciplines
  • Report on project status, issues, and risks. Identify and
    mitigate UX risks on projects
  • Interface with UI implementation teams to ensure correct
    realization of UI prototypes.
  • Understands how to leverage design systems for designing and
    building applications.



Qualifications/Requirements:

Basic Qualifications:

  • Bachelor’s Degree in Graphic/Visual Design, Fine Arts,
    Library and Information Science, Human Computer Interaction, Marketing,
    Industrial Design, or “STEM” Majors (Science, Technology, Engineering, and
    Math)
  • A minimum of 5 years of professional experience in user
    experience design OR Master’s degree with 3 years of experience.
  • Minimum 1 year of enterprise User Experience or Interaction
    Design experience
  • Strong working knowledge of principles of Web and application
    design (HTML, CSS, JS)

Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. GE may
    agree to sponsor an individual for an employment visa now or in the future if
    there is a shortage of individuals with particular skills. (If Visa Sponsorship
    is Yes)
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for
    employment visas, now or in the future, for this job ( If Visa Sponsorship is
    No)
  • Any offer of employment is conditioned upon the successful
    completion of a background investigation and drug screen
  • Must be willing to travel 25%
  • Must be willing to work out of an office located in Chicago,
    IL



Desired Characteristics:

Technical Expertise:

  • Selects appropriate research methods to answer questions and
    develop holistic understanding of user and customer needs.
  • Collaboratively leads user research, concept testing, and
    usability testing by utilizing various methodologies, and a variety of user
    research methods to develop an understanding of user needs.
  • Identifies appropriate synthesis techniques to meet the
    needs of specific design situations.
  • Facilitates group understanding of research data; leverages
    data to derive actionable insights.
  • Understands the existing architecture of our application and
    design system.
  • Creates annotated prototypes or wireframes of user interface
    designs that visually and textually communicate the behavior of a software
    application.
  • Use storyboards/narrative/wireframes/prototypes of varying
    fidelity to express how a product or service should behave to deliver
    capabilities in a way that supports user needs, goals, and workflows.
  • Conduct design validation sessions with users and
    stakeholders to reveal deep insights about user/business needs and technical
    constraints to determine how a design should be evolved and refined.

Business Acumen:

  • Demonstrates knowledge of business’ structure (P&Ls) and
    the interplay of functions to support business goals.
  • Understands the competitive landscape, regulatory marketing,
    etc. Articulates clearly the main industry dynamics.
  • Understands key principles of design thinking, what it is
    and why it is important. Explores all ideas, regardless of their source.
  • Works to create an understanding of how individual people
    and things fit within larger structures (like systems or organizations), as
    well as the relationships between parts of a system and the system as a whole.

Leadership:

  • Assists with or creates basic project plans for UX projects
    or the UX portion of a larger development project. Continuously measures
    deliverables of self and team against scheduled commitments. Effectively
    balances different, competing objectives.
  • Keeps participants focused on task and end process. Guides
    participation to include all present; solicits information about absent
    stakeholders.
  • Expresses UX and design concepts to collaborators on cross
    functional teams. Goes beyond merely presenting designs, explains the story of
    the rationale and benefit of design ideas.
  • Understands the value of a rigorous and transparent
    decision-making process.

Personal Attributes:

  • Acts and decides appropriately when all available
    information may not be possible to obtain.
  • Helps cross-functional teams use critical thinking skills to
    engage with questions and problems.
  • Asks questions appropriate needed to translate an abstract
    problem into a roadmap for identifying solutions. Seeks out processes and ideas
    that are out of the norm.
  • Takes initiative to learn new tools and techniques and
    integrates new methods to drive improved outcomes.
#DTR



Locations: United States ; Illinois; Chicago

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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