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Role Summary: The Field Service Technician will provide service to customers by installing, repairing or removing wellhead and frac equipment according to blueprints and manufacturer’s instructions. In this role you will apply knowledge of mechanical, hydraulic and electrical machinery.
Essential Responsibilities: In the role of Field Service Technician, you will:
Comply with, all safety, health, environmental and quality Management System requirements, policies and procedures relevant to the position
Ensure the promotion of awareness of customer requirements in respective areas of responsibility and/or location and monitor customer satisfaction. Provide customer with written reports
Follow customer service orders as dispatched from Service Manager
Complete necessary paperwork for invoicing, equipment identification and tracking, inventory control and expense monitoring
Evaluate, assemble / disassemble, install & repair all types/brands of wellhead and frac equipment
Diagnose service problems and recommend or implement appropriate solutions
Ensure periodic maintenance and repairs to Company vehicle consistent with Company policy
Maintain Company vehicle with necessary tools and equipment to perform service jobs
Operate Company vehicle in compliance with applicable Company
Perform equipment completions (Single / Dual)
Perform equipment decompletions
Disassemble, Inspect and Assemble GEPC Equipment
High School Diploma / GED from an accredited school or institution
Minimum 3 years of experience in field service or oil field role
Ability and Willingness to obtain Class A CDL license, when required by state law or when towing test unit trailer
Ability and willingness to work overtime, weekends and holidays, as required
Ability and willingness to work in a constant pushing, pulling, lifting, stretching, bending and other physical activities
Ability and willingness to be in the shop environment a minimum of 8 hours per day, primarily standing and sitting, as required
Ability and willingness to lift objects weighing up to 50 lbs.
Ability and willingness to be subjected to extreme heat for extended periods of time
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record
Working knowledge of Mechanical, Electronic and/or Hydraulic Equipment; Documentation and Record Keeping; GEPC Equipment Identification
Ability to repair field equipment without assistance and ability to handle equipment troubleshooting
Experience in GEPC & OEM Equipment and new GEPC product installation
Strong problem solving skills
Strong customer service skills
Experience mentoring and training
Intermediate computer skills
Intermediate communication skills, mathematical skills and reasoning ability
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