Business Segment: Energy Connections Power Conversion
Location(s): United States; Texas; Houston
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Energy Connections designs and deploys industry-leading technologies that turn the world on. We transport, convert, automate and optimize energy to ensure we provide safe, efficient and reliable electrical power. Uniting all the resources and scale of the world’s first digital industrial company, we connect brilliant machines, grids, and systems to power utility, oil & gas, marine, mining and renewables customers, that keep our world running. www.GEEnergyConnections.com
GE’s Power Conversion business applies the science and systems of power conversion to help drive the electrification of the world’s energy infrastructure by designing and delivering advanced motor, drive and control technologies that evolve today’s industrial processes for a cleaner, more productive future. Serving specialized sectors such as energy, marine, oil and gas, renewables and industry, through customized solutions and advanced technologies, GE Power Conversion partners with customers to maximize efficiency. To learn more, please visit: www.gepowerconversion.com.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Data Analyst will monitor operational data from customer sites to perform basic root cause analysis on a wide range of electrical equipment. In this role you will perform statistical analysis to identify potential serial defects, product improvement opportunities and produce metrics. In this position, you will be the first technical responder to issues in the field and determine data integrity and perform data aggregation for technical support review.
Essential Responsibilities: As the Data Analyst, you will:
Analyze big data and communicate the results effectively to technical and commercial teams internally as well as participate in external customer communication
Develop and deploy product learning and statistical methods for finding structure in large data sets
Apply statistical methods to identify existing problems and early indicators of potential problems affecting system reliability and operational availability
Identify and characterize operational factors affecting component reliability and performance variation in deployed systems
Standardize operational metrics related to component reliability and system availability
Develop reporting dashboards based on system data
Support field service and technical support staff to solve customer issues
Support customers remotely on troubleshooting by analyzing data and determining factors related to component failure modes
Update and maintain all installed product records within the case management tool
Bachelor's Degree in Statistics, Computer Science, Mathematics or in ‘STEM” majors (Science, Technology, Engineering and Math) from an accredited university or college
Minimum 2 years of experience with Industrial Analytics
Master's Degree in Statistics, Computer Science, Mathematics or in ‘STEM” majors (Science, Technology, Engineering and Math) from an accredited university or college
Experience in analytic software packages (Python, Java, SQL, etc.)
Hands on experience working with large data sets, including data cleansing / transformation, statistical analyses and data visualization
Effective team building and problem solving abilities
Strong oral and written communication skills
Able to interface effectively with all levels of the organization and external customers
Familiarity with a variety of engineering areas
Understands business objectives and drives specific tasks required to meet the objectives
Understands GE's products, capabilities and limitations in sufficient detail to be able to develop offerings that meet customer needs
Displays good interpersonal skills – is accessible and approachable
Measures processes and performance through the customer's eyes
Can energize teams through inclusiveness and connection with people
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