Business Segment: Power Water & Process Technologies
Location(s): United States ; New York; Unspecified
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Field Service Representative (FSR) performs B.O.O. (Build, Own, and Operate) field operation and maintenance of Filtration, Softening, De-Oxygenation, Reverse Osmosis, UV, Electro deionization, Demineralization and other customized water purification equipment and applications.
Essential Responsibilities: As the Field Service Representative - Rochester NY, you will:
Utilize the proper procedures and equipment when handling chemicals. Examples of chemicals handled: HCl, NaOH, H2SO4, N2H4, Al2 (SO4) 3, O3, etc
Consult with customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding equipment and operations regularly.
Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis
Perform daily testing that may include NTU, Hardness, Chlorine, pH, CO2, O2, SDI, TOC, Na, Conductivity, Silica, in addition to various other site-specific testing requirements
Conduct preventative maintenance and calibrate equipment per established process
Monitor equipment performance and operation.
Transfer data to Microsoft spreadsheets, make trending graphs, calculate equipment run length and throughput, interpret data and make necessary adjustments, notify appropriate personnel when changes are made, upload information into a common libraries, etc
Write work procedures, Job Safety Analysis, maintenance/repair schedules.
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts. Must have the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering.
Ensure compliance of volume and quality per the customer’s contract specifications.
Work with PLC controls, understands water process treatment design, and repairs pumps, instruments and control panels
Be able to read and understand Process Flow Diagram (PFDs) and Piping and Instrumentation Drawing (P&IDs)
Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc
High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma
Minimum of 2 years of experience in the water industry ( OR 4 years training (college, military, vocational / technical school)
Ability and willingness to travel 30% of the time, as required
Ability and willingness frequent lifting and other manual work
Ability and willingness to be on-call, responding to customer / plant needs on off hours
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record.
Ability to gain access and maintain access to a facility per customer requirements
Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications
Minimum of 2 years of Field Service experience – in Water or related field
Bachelor's Degree in Engineering / Technical field OR Technical / Trade School Degree in Engineering / Technical field
Has familiarity with water treatment processes and applications
Has strong communication (written and oral)
Has strong interpersonal skills
Is customer focused; customer service and results oriented
Has strong analytical skills and Business Acumen
Is a team player with the ability to takes initiative
PLEASE NOTE: Rochester NY is the preferred location, however other U.S. locations may be considered
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