Business Segment: Oil & Gas Downstream Technology Solutions
Location(s): United States; Texas; Odessa
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Oil & Gas fuels the future. We push the boundaries of technology to bring energy to the world. We are inventing the next industrial era in the oil and gas sector. In our labs and factories, and in the field, we constantly push the boundaries of technology to solve today’s toughest operational & commercial challenges. We have the skills, knowledge and technical expertise to bring together the physical and digital worlds to fuel the future. GE Oil & Gas is a “fullstream” company, working from exploration and production to downstream. A $19 billion leader designed for a world of complex resources. The deeper, the hotter, the more remote, the more logistically difficult or environmentally sensitive the challenge – the more GE Oil & Gas can help.
Through project management expertise and technology innovation, we work to help lower costs, make things faster, simpler and more productive for our customers.
In today’s era of complex resources, the deeper, the hotter, the more remote, the more logistically difficult or environmentally sensitive the challenge – the more we can help. The GE scale helps us bring new solutions to market quicker to help our customers adapt to the industry’s changing environment.
We go where you go and operate side-by-side in 120 countries. The closer we are to our customers, the quicker we can anticipate and solve their challenges.
We’re at work today, to ensure the next generation is equipped and empowered to go further and deeper, helping to fuel the future.
Follow GE Oil & Gas on Twitter @GE_OilandGas. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: Post-sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request.
Essential Responsibilities: In the role of Repair Engineer, you will:
Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support
Resolve post sales Technical Issues; as the technical depth required to resolve an issue increases, the “level” of skill set increases; for some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets
Develop an operational year plan for the own department activities
Suggest improvements in products, processes and procedures
Contribute to plan of larger unit
Work together with high level people from the business and SPB and EB level
Specify needs, communicates about project approach and presents outcomes of research done; diverse clients in a region
Work on the basis of predefined contracts and frameworks, some latitude to deviate from those conditions
Bachelor's degree from an accredited university or college (OR High School Diploma / GED from an accredited school or institution and a minimum 6 years of experience in Design and/or Reverse Engineering including minimum 2 years of experience in technical support)
Minimum 2 years of experience in Design and/or Reverse Engineering including minimum 1 year of experience in Technical Support
Compression or Industrial Engine industry experience
Proficient in AUTOCAD
Strong oral and written communication skills
Strong interpersonal and leadership skills
Ability to influence others and lead small teams
Lead initiatives of moderate scope and impact
Ability to coordinate several projects simultaneously
Effective problem identification and solution skills
Proven analytical and organizational ability
GE looks for innovation everywhere. For 130 years, GE has been at the forefront of innovation, but finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the solution! Not just imagining. Doing. GE works. Start your career on the right path. Join our results-oriented team at GE Oil & Gas today!
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