Location(s): United States; Alabama, Alaska, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam; Open to all U.S. locations
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: We are looking for a highly motivated & passionate system engineer to join GE Oil & Gas Digital team. This role will focus on developing and implementing innovative solutions for real-time monitoring of the production infrastructure.
The candidate will be responsible for technically leading a team of highly talented and motivated system administrators. You will be responsible for implementing latest monitoring technologies and ensuring the uptime SLAs are achieved.
As a Cloud Operations Production Engineer, you will:
Design, deploy and support monitoring solutions 24x7 for production and test environments
Develop, Capture and Report fleet health metrics
Proactively identify performance bottlenecks and assist in resolving them in collaboration with product engineering and production support
Assist information security teams via monitoring solutions to ensure the production infrastructure remains secure
Work with Customer Service teams to resolve customer escalations.
Technically mentoring junior employees within the function.
Be available to respond to service availability issues and resolve them round the clock.
Associates Degree in an accredited college or 10 years relevant experience
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Must be willing to travel up to 20%
Mission critical systems experience is preferred
Demonstrated experience of delivering on commitments to clients.
Works well in fast paced growing environment.
Able to interface effectively with all levels of the organization and external customers
Effective written and spoken communication skills.
Experience working with globally distributed teams and across cultures
Self-driven. Should be able to operate with minimal management supervision
Over 8 years of experience, with 3-5 years in Production Operations preferably with a cloud services provider. Excellent problem solving and troubleshooting skills
Experience working directly with Cloud providers/infrastructure (AWS, Azure etc.), database technologies, operating systems (Windows, Linux) and orchestration tools (Chef, puppet)
Managing and administering any monitoring tool like HP Openview, Oracle Enterprise Manager, Nagios, New Relic, OpsView or equivalent
Basic software development exposure – hands on with any programming or scripting language (preferably Shell/Perl/Python or Java) is highly desirable
Some understand of database technologies to address monitoring deployments and requirements.
Training on ITIL is highly desirable
Strong analysis and problem solving skills
Ability to interact at all levels of the organization and with other GE businesses
Ability to work with cross-functional teams to help build effective processes
Proactively identifies and removes project obstacles or barriers on behalf of the team
Articulates the story, uses two-way communication and influences outcomes and ongoing results
Strong oral and written communication skills including executive level presentation skills
Willing to quickly self-learn new technologies/products as needed
Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
Locations: United States; Alabama, Alaska, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam; Open to all U.S. locations
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