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Technical Writer

  • GE Oil & Gas
  • Experienced
  • Posted 5/8/2017 3:19:06 PM
  • 2913549
  • Job Function: Digital Technology
  • Business Segment: Oil & Gas Digital
Location(s): United States; Texas, California; San Ramon, Houston


About Us:
At GE Oil and Gas Digital, we are creating technology and solutions for the Oil and Gas industry. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.

Essential Responsibilities:

In this role, you will develop and deliver high-quality content for the Oil and Gas Digital Engineering team using the following professional characteristics:

  • Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents
  • Fundamental collaboration skills: ability to work with other writers and cross-functional peers
  • Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing
  • Understanding of core information development processes: content planning, content creation, content review
  • Ability to break down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
  • Basic ability to collaborate with subject matter experts to research a software product, determine functionality and design features, then communicate those effectively to the user
  • Ability to create compelling visual content and stories that convey key product and solution messages and themes while adhering to the company’s brand and design

    Qualifications/Requirements:

    Basic Qualifications:

  • Bachelor’s degree (OR high school diploma with at least 6 years’ experience in a technical writing role)
  • A minimum of 2 years of professional experience
  • GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

    Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
  • Must be willing to travel (minimal)
  • Must be willing to work out of an office located in San Ramon, CA, or Houston, TX

    Desired Characteristics:

    Technical Expertise:

  • Skilled in simple visual presentations of complex content
  • Skilled in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables
  • Fundamental skills with the authoring tools used by the information development team: oXygen Author (DITA methodology), Astoria CMS
  • Ability to follow established information patterns to create information deliverables
  • Awareness of Lean/Agile/XP software development processes and how to follow processes for information development
  • Basic awareness of the major aspects of software design, development, and QA and how they affect the information development process

    #DTR

    Business Acumen:

  • Knowledge of Oil & Gas, Non-Destructive Testing Inspection technologies, and/or enterprise cloud software applications a plus
  • Ability to work to deadlines and think critically about the task at hand while maintaining an understanding of the relevance of the issue in the bigger picture

    Leadership:

  • Ability to voice opinions and present clear rationale. Effective use of data or factual evidence to influence
  • Recognition of collaborative behavior and participation in collaborative activities
  • Persists on completion of endeavors, especially in the face of overwhelming odds and setbacks. Pushes self for individual results and others through team spirit.

    Personal Attributes:

  • Willingness and ability to help team members
  • Ability to understand problems thoroughly before implementing solutions and ask questions to clarify requirements when ambiguities are present
  • Intellectually curious

    Locations: United States; Texas, California; San Ramon, Houston

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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