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Commercial Manager - Mexico

  • GE Healthcare
  • Experienced
  • Posted 5/8/2017 3:23:06 PM
  • 2907711
  • Job Function: Sales
  • Business Segment: Healthcare Latin America
Location(s): Mexico; Mexico City


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Proactively develop & implement One GE Healthcare sales strategy by creating and sustaining strategic relationships/alliances in Mexico, such as hospitals (large or individual) or hospital groups, government bodies or Group purchasing organizations, thereby creating growth for GE Healthcare

Essential Responsibilities:
• Achieve sales/orders targets for GEHC sales in Mexico while being within the budget allocated.
• Target, get access, builds relations, develop a business strategy and maximize business opportunities for all GE Healthcare businesses, products & services within Mexico. Represents 1GEHC and acts as a primary customer point of contact.
• Proactively build network with government bodies and Key Opinion Leaders as well as deep understanding of healthcare structure/players.
• Coordinate indirect deals for multimodality projects and aim at maximizing share of direct deals.
• In Cooperation with Modalities and Marketing drive One GE Healthcare marketing events. Be aware of segmentation and targeting in HCS, and apply relevant product benefits to each client’s segment. Analyze market trends, competition and accounts to develop a business plan and strategy that creates new business opportunities for all GE Healthcare products & services. Provides on-going feedback to management, modalities, services and marketing.
• Leverage Product Sales Specialists, Account Managers, Service and other Company resources to provide necessary technical equipment, service or clinical content to customers. Coordinate One GE Healthcare team on strategic accounts in order to deliver solutions that meet or exceed customer expectations.
• Develop & implement GTM plans with cross functional teams to achieve results through effective project proposals, negotiations, and contracts. Grow the share of wallet in assigned accounts (GE’s share of customer investments in Capital and Operational expenditures).
• Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management, drive customer R-NPS on their accounts.
• Build long term strategic alliance with portfolio of accounts to continue to add value.
• Promote Service offerings, identify and escalate commercial service needs.
• Pro-actively monitor and escalate service issues to drive customer NPS.
• Follow GE policies, procedures and Operating Mechanism. Proactively participates in company initiatives depending on organizational needs and as directed by management. Ensure knowledge of and compliance of integrity and company policies.
• Geographic scope: Mexico

Qualifications/Requirements:
•Bachelor’s Degree
•Minimum of 10 years of consultative sales experience including strategic selling and negotiation
•Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
•Strong communication skills to synthesize complex issues and communicate into simple messages
•Willingness and ability to travel within your specified geographic region
•Fluid in English and Spanish
•Exellent communication skills

Quality Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report any quality or compliance concerns and take immediate corrective action as required

Desired Characteristics:
•Previous experience managing sales professionals
•Prior experience working for a large company in a matrix environment
•Demonstrated ability to energize, develop, and build rapport at all levels within an organization

Locations: Mexico; Mexico City
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