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Lead Sales Specialist

  • GE Oil & Gas
  • Experienced
  • Posted 7/26/2017 5:06:34 PM
  • 2913161
  • Job Function: Sales
  • Business Segment: Oil & Gas Regions
Location(s): United States; Colorado; Denver


About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Lead Sales Specialist leads projects and initiatives with broad scope and high impact to
the business or is a recognized expert in a specialized field. In this role you will be responsible for
major and complex assignments with long-term business implications, manage complex issues
within functional area of expertise, and contribute to the overall business strategy.

Essential Responsibilities:
In the role of Lead Sales Specialist, you will:

  • Interface primarily with assigned external customers for all matters concerning new parts,
    inside sales, and total support, ensuring that both customer and GE objectives are met
  • Establish, implement, and monitor the Order-Thru-Remittance (OTR) process for assigned
    customers
  • Cover all disciplines within the OTR process, including financial, contractual, and legal
    relations with the customer
  • Assume overall responsibility for customer satisfaction
  • Serve as primary customer interface for OTR status and/or issues pertaining to spare part
    procurement
  • Respond to all customer inquiries in a timely manner on the processing of customer orders,
    acknowledgements, Purchase Order amendments, and alteration notification
  • Clearly define and communicate problems as perceived by the customer
  • Maintain complete and current knowledge of the product / OTR status including future use and
    needs of the customer
  • Manage the activities of supporting organizations to ensure that technical and business
  • Problems are resolved in the balanced interest of GE and the customer
  • Develop and maintain a customer preference relationship toward GE
  • Monitor special programs and coordinate both internally and externally with the customer
  • Screen and analyze customer order practices looking for trends and unusual order practices
  • Provide liaison between Marketing, Quality, Operations, and Engineering to resolve product
    field issues

    Qualifications/Requirements:
  • Bachelor's Degree from an accredited college or university (OR High School Diploma / GED from an accredited school or institution and a minimum 7 years of experience in in customer logistics, sales, or support operations)
  • Minimum 3 years of experience in customer logistics, sales, or support operations

    Desired Characteristics:
  • Knowledge of GE Artificial Lift SPS product line and services and general oilfield services and
    functions
  • Ability to effectively interface with all levels of internal and external customers
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Working knowledge of assigned systems such as SCADA, ESP applications, Solutions design
    program and client organization and practices
  • Work as part of team of talented, driven individuals with a 24/7 attitude

    Locations: United States; Colorado; Denver

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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