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Software Technical Writer

  • GE Oil & Gas
  • Experienced
  • Posted 7/26/2017 5:21:08 PM
  • 2884096
  • Job Function: Engineering/Technology
  • Business Segment: Oil & Gas Digital Solutions
Location(s): United States; California, Nevada; Minden, Reno, Carson City, South Lake Tahoe


About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Software Technical Writer is responsible for defining, designing, and developing online Help, manuals, training materials, and other technical publications for various machinery monitoring systems (both hardware and software components) and working with cross-functional business teams within BHGE to deliver and support high quality products on time.

Essential Responsibilities:
Design, develop, and deliver product documentation for engineering products including online Help, product manuals, training materials, instruction cards, and data sheets according to published procedures & style guides.

In the role of Software Technical Writer, you will:

  • Work in an Agile development environment
  • Develop re-usable, single source content
  • Design, develop and deliver product demonstration modules
  • Work as part of a global team, working with overseas counterparts
  • Ensure documentation tasks related to user stories are delivered as part of the definition of “Done” for every Agile iteration by working closely with the developers, testers, the product owner and the commercial leads
  • Work with the developers to ensure that all software UI messages are clear, grammatically correct, accurate, and written in Simplified English
  • Assess and communicate technical or other risks early and suggest mitigation options to the stakeholders
  • Assist in preparing documentation plans and estimates
  • Improve and develop technical writing standards and leverage best practices from other technical writing groups in GE - keep abreast of trends in the technical writing / user assistance industry
  • Facilitate translation for technical documentation

    Qualifications/Requirements:
  • Bachelor’s Degree in English, Engineering or Science from an accredited college or university
  • Minimum 3 years of experience in Technical writing and/or e-Learning with a minimum of 2 years of exposure to software engineering applications in industries like condition monitoring and/or manufacturing of electronic hardware

    Eligibility Requirements:

  • Work out of an office located in Minden, NV

    Desired Characteristics:
  • Master’s Degree in English, Engineering or Science from an accredited college or university
  • Minimum 1 year of exposure to Agile development environment
  • Green Belt certification (GE employees only)
  • Highly self-motivated, results driven individual with a proven track record in technical writing
  • Excellent command of the English language
  • Demonstrated knowledge of Help systems, electronic printing and publishing
  • Demonstrated skill in graphical presentations or instructional design
  • Familiarity or experience with authoring tools like MadCap Flare or Adobe RoboHelp
  • Basic skills with graphic tools, like Illustrator, Visio, and SnagIt.
  • Familiarity with basic XML concepts and single sourcing
  • Strong communication skills (both written and oral)
  • Demonstrated ability to work well with culturally diverse and global teams
  • Demonstrated ability to work under minimal supervision

    Locations: United States; California, Nevada; Minden, Reno, Carson City, South Lake Tahoe

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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