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X-Ray service Engineer

  • GE Oil & Gas
  • Experienced
  • Posted 7/26/2017 4:44:53 PM
  • 2894754
  • Job Function: Services
  • Business Segment: Oil & Gas Digital Solutions
Location(s): China; BeiJing, JiangSu, ShanXi; Chang Zhou, Xi An

About Us:
Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. We deploy minds and machines to enhance customer productivity, safety and environmental stewardship, while minimizing costs and risks at every step of the energy value chain. With operations in over 120 countries, we infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at

Role Summary:
The X-Ray Service Engineer will be responsible for meeting the daily service needs of the GE X-Ray devices ranges from standard X-Ray products to X-Ray test machines and CT machines.

Essential Responsibilities:
Perform installation, commission, troubleshooting maintenance and repair on designated equipment.
Maintaining communication with channel service engineers and customers directly to ensure resolution and proper follow up, leading to customer satisfaction.
Keeping up to date on administrative responsibilities such as technical service report and internal service records in a timely manner.
Utilizing the escalation process, as needed, and working closely with technical support team to define and support implementation of corrective action plans to resolve customer issues in a timely manner
Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
Continually building modality expertise including film processor, fine-focus, digital detector, 2D and 3D CT machines as well as new product introductions and other relevant modality enhancements.

Bachelor’s degree in Electrical focused major with minimum 3+ years’ experience in X-ray related work environment.

Desired Characteristics:
Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

This position may involve demanding physical requirements and work in offshore/onshore remote locations, where access to medical care is not consistent, and weather conditions extreme. The applicant may be required to undergo fit for duty medical exams.

Locations: China; BeiJing, JiangSu, ShanXi; Chang Zhou, Xi An
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