Lifecycle Operations Engineer

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Digitla Operations Center Engineer will lead technical issues worked in the command center and drive those issues to resolution. As a member of the Command Center team this role is focused on our most critical incidents. In this role the successful candidate must be able to work in a high pressure, heavily matrixed organization of system, infrastructure, and operations support staff to deliver highly available systems and services globally to GE Businesses

Essential Responsibilities:

End to end service/application monitoring; assess alerts and take appropriate action to assure alerts are addressed, including ticket creation, assignment to support team and lead incident resolution