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RLS Dispatcher

  • GE Oil & Gas
  • Experienced
  • Posted 5/8/2017 3:42:43 PM
  • 2889174
  • Job Function: Services
  • Business Segment: Oil & Gas Surface
Location(s): United States; Texas; Odessa, Midland, Andrews


About Us:

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE Oil & Gas fuels the future. We push the boundaries of technology to bring energy to the world. We are inventing the next industrial era in the oil and gas sector. In our labs and factories, and in the field, we constantly push the boundaries of technology to solve today’s toughest operational & commercial challenges. We have the skills, knowledge and technical expertise to bring together the physical and digital worlds to fuel the future. GE Oil & Gas is a “fullstream” company, working from exploration and production to downstream. A $19 billion leader designed for a world of complex resources. The deeper, the hotter, the more remote, the more logistically difficult or environmentally sensitive the challenge – the more GE Oil & Gas can help.

Through project management expertise and technology innovation, we work to help lower costs, make things faster, simpler and more productive for our customers.

In today’s era of complex resources, the deeper, the hotter, the more remote, the more logistically difficult or environmentally sensitive the challenge – the more we can help. The GE scale helps us bring new solutions to market quicker to help our customers adapt to the industry’s changing environment.

We go where you go and operate side-by-side in 120 countries. The closer we are to our customers, the quicker we can anticipate and solve their challenges.

We’re at work today, to ensure the next generation is equipped and empowered to go further and deeper, helping to
fuel the future.

Follow GE Oil & Gas on Twitter @GE_OilandGas.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The RLS Dispatcher will be providing direct support to our field operations. By ensuring communication flows to and from our Field Technicians accurately, timely and consistently. The Dispatcher will manage calls coming into the Odessa Multi Model Operations Services Center, create work orders for operations events, and coordinate with Field Managers on technician assignments.

Essential Responsibilities:
In the role of RLS Dispatcher you will:

  • Manage and dispatch calls in a courteous, professional manner
  • Prepare Bills of Lading for material transport
  • Maintain proper paperwork in compliance with GE documentation Retention Policy
  • Consolidate orders based on delivery location, by customer
  • Create work orders and work with Field Managers to assign technicians
  • Make wellness calls to Field Service Technicians (FSTs) to ensure field operations resources are safe
  • Effectively interact and communicate with management, team members, and customers
  • Maintain working relationship with corporate counterparts and colleagues in other Service Centers to stay informed about best practices and expectations
  • Communicate and make recommendations based on information gathered
  • Utilizes software programs (SAP, Outlook Excel, and Word) to perform duties and responsibilities
  • Perform other related duties as assigned or indicated by responsibilities

    Qualifications/Requirements:
  • High School Diploma / GED from an accredited school or institution
  • Minimum 3 years of Dispatch / customer service experience
  • Minimum 2 years of Pumping unit experience

    Eligibility Requirements:

  • Ability and willingness to work overtime, weekends and holidays, as required

    Desired Characteristics:
  • Knowledge of DOT and other governmental transportation policies and procedures
  • Ability to organize work flow and use time efficiently
  • Ability to show strong attention to detail
  • Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands
  • Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
  • Maintain a valid Driver’s License
  • Pumping Unit or Roustabout experience

    GE looks for innovation everywhere. For 130 years, GE has been at the forefront of innovation, but finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the solution! Not just imagining. Doing. GE works.
    Start your career on the right path. Join our results-oriented team at GE Oil & Gas today!

    Locations: United States; Texas; Odessa, Midland, Andrews

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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