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Customer Service Intern - Italian speaking

  • GE Healthcare
  • Co-op/Intern
  • Posted 5/8/2017 3:44:56 PM
  • 2885648
  • Job Function: Sales
  • Business Segment: Healthcare Global Supply Chain
Location(s): Hungary; Budapest


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Order Management intern has to provide support in the management of the wing to wing process for order execution of orders from order entry to release of invoice; answer phones to respond to orders & delivery status, general customer inquiries, invoice questions and end customer complaints & disputes; project a professional company image through phone interaction with end customers

Essential Responsibilities:

  • Receive orders from customers and manage them in line with company policy and systems, following them to Shipment to ensure quality of service
  • Tracking orders in Oracle ERP system
  • Daily management of reporting mechanisms in cooperation with Line Manager Recommend process improvements
  • Build up close relationship with customers and commercial team to gain their trust and respond to customer queries in a professional manner


Qualifications/Requirements:

  • Current enrollment in Hungary in a degree program that will lead to a bachelors or technical degree (active student status for the following 6-12 months)
  • Fluent English and Italian language skills (both oral and written)
  • Experienced user of Microsoft Office
  • Self-motivated and able to work independently as well as in a team
  • Able to manage a number of different tasks and manage competing priorities
  • Effective time management and organizational skills
  • Excellent interpersonal, verbal and written communications skills


Locations: Hungary; Budapest
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