About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: We are looking for a highly motivated & passionate system engineer to join the Digital Thread team. This role will focus on developing and implementing innovative solutions for real-time monitoring of the production infrastructure. You will be responsible for technically leading a team of highly talented and motivated system administrators. You will be responsible for implementing latest monitoring technologies and ensuring the uptime SLAs are achieved.
Essential Responsibilities: In this role, you will:
Design, deploy and support monitoring solutions 24x7 for production and test environments
Develop, Capture and Report fleet health metrics
Proactively identify performance bottlenecks and assist in resolving them in collaboration with product engineering and production support
Assist information security teams via monitoring solutions to ensure the production infrastructure remains secure
Work with Customer Service teams to resolve customer escalations.
Technically mentoring junior employees within the function.
Be available to respond to service availability issues and resolve them round the clock.
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