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Technical Writer

  • GE Healthcare
  • Experienced
  • Posted 5/8/2017 3:45:38 PM
  • 2851119
  • Job Function: Digital Technology
  • Business Segment: Healthcare Digital
Location(s): United States; Washington; Seattle


About Us:

At GE Healthcare Digital in Seattle, WA, we’re leveraging our leadership in software development, user experience, platform analytics, cyber security and cloud-based solutions to deliver our vision to drive quality and efficiency globally through digital health technology. This is not aspiration. It’s transformation. And it’s happening now. We help medical professionals deliver great healthcare to their patients, and we are proud to be improving lives in moments that matter.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
As a Technical Writer, you will be responsible for working independently on components of a documentation project. S/he will contribute to the team on varied documentation projects and calls upon team members for guidance as needed. S/he will contribute to the team and works independently.

Essential Responsibilities:

In this role, you will:

  • Efficiently document processes, installations, etc.
  • Be skilled in the process of breaking down software processes and effectively communicating the breakdown in writing
  • Actively participate in daily Scrum stand-up meetings, weekly planning, and review meetings
  • Estimate the relative size of a task
  • Collaborate with cross-functional teams, including Software Engineering, Quality Assurance, Design, Project Management, and Marketing to produce high-quality and accurate customer documentation
  • Follow the principles of Minimalist Documentation to create concise customer-facing technical content such as Online Help, User Guides, Installation Guides, Administrator Guides, Release Notes and Whitepapers for one or more software products
  • Independently deliver content for software releases
  • Develop topic-based single-source DITA XML documentation using Oxygen
  • Maintain legacy documentation as needed in FrameMaker and Madcap Flare
  • Participate in process of converting legacy documentation to DITA XML as applicable
  • Test the user interface for consistency, simplified workflow, and internationalization
  • Validate, test, review, and edit new and existing customer documentation for quality
  • Track and manage project efforts using company tools (CA Agile Central)
  • Participate in active learning and knowledge sharing sessions with peers in the Technical Publications department

    Qualifications/Requirements:

    Basic Qualifications:

  • Bachelor’s degree plus two years of technical writing experience OR a high school diploma with at least four years of experience in a technical writing role

    Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
  • Occasional travel (1 or 2 times/year) may be required
  • Must be willing to work out of an office located in Seattle, WA

    Desired Characteristics:

    Technical Expertise:

  • Possesses a solid understanding of the following, demonstrated through coursework or work experience:
  • XML and component content management
  • Principles of Minimalist Documentation
  • Lean/Agile/XP software development processes
  • Software development lifecycle

    Business Acumen:

  • Seeks to understand the way that the product provides value to the customer and the significance of that information for documentation
  • Skilled in breaking down problems, documenting problem statements and estimating efforts
  • Has the ability to effectively collaborate with other technical writers and other individuals within the business to drive outcomes
  • Has the ability to learn through experiences on tasks that require novel skills and apply that learning to future tasks

    Leadership:

  • Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
  • Able to identify the bigger picture and begin to contribute to development, research, and testing.
  • Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives

    Personal Attributes:

  • Strong interpersonal skills
  • Effective problem solving abilities
  • Uses the principles of analytical/critical thinking regularly while performing tasks and is able to effectively make decisions about a project

    #DTR

    Locations: United States; Washington; Seattle

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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