At GE Healthcare Digital in Seattle, WA, we’re leveraging our leadership in software development, user experience, platform analytics, cyber security and cloud-based solutions to deliver our vision to drive quality and efficiency globally through digital health technology. This is not aspiration. It’s transformation. And it’s happening now. We help medical professionals deliver great healthcare to their patients, and we are proud to be improving lives in moments that matter. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: As a Technical Writer, you will be responsible for working independently on components of a documentation project. S/he will contribute to the team on varied documentation projects and calls upon team members for guidance as needed. S/he will contribute to the team and works independently.
In this role, you will:
Efficiently document processes, installations, etc.
Be skilled in the process of breaking down software processes and effectively communicating the breakdown in writing
Actively participate in daily Scrum stand-up meetings, weekly planning, and review meetings
Estimate the relative size of a task
Collaborate with cross-functional teams, including Software Engineering, Quality Assurance, Design, Project Management, and Marketing to produce high-quality and accurate customer documentation
Follow the principles of Minimalist Documentation to create concise customer-facing technical content such as Online Help, User Guides, Installation Guides, Administrator Guides, Release Notes and Whitepapers for one or more software products
Independently deliver content for software releases
Develop topic-based single-source DITA XML documentation using Oxygen
Maintain legacy documentation as needed in FrameMaker and Madcap Flare
Participate in process of converting legacy documentation to DITA XML as applicable
Test the user interface for consistency, simplified workflow, and internationalization
Validate, test, review, and edit new and existing customer documentation for quality
Track and manage project efforts using company tools (CA Agile Central)
Participate in active learning and knowledge sharing sessions with peers in the Technical Publications department
Bachelor’s degree plus two years of technical writing experience OR a high school diploma with at least four years of experience in a technical writing role
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Occasional travel (1 or 2 times/year) may be required
Must be willing to work out of an office located in Seattle, WA
Possesses a solid understanding of the following, demonstrated through coursework or work experience:
XML and component content management
Principles of Minimalist Documentation
Lean/Agile/XP software development processes
Software development lifecycle
Seeks to understand the way that the product provides value to the customer and the significance of that information for documentation
Skilled in breaking down problems, documenting problem statements and estimating efforts
Has the ability to effectively collaborate with other technical writers and other individuals within the business to drive outcomes
Has the ability to learn through experiences on tasks that require novel skills and apply that learning to future tasks
Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
Able to identify the bigger picture and begin to contribute to development, research, and testing.
Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives
Strong interpersonal skills
Effective problem solving abilities
Uses the principles of analytical/critical thinking regularly while performing tasks and is able to effectively make decisions about a project
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