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Field Service & Technical Advising - Controls

  • GE Oil & Gas
  • Experienced
  • Posted 5/8/2017 3:48:41 PM
  • 2866830
  • Job Function: Services
  • Business Segment: Oil & Gas Turbomachinery Solutions
Location(s): Ghana; Accra

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
After successfully going through GE Oil & Gas best in class technical classroom and on the job training program, the Field Service & Technical Advising Specialist will be in charge of site activities execution and management including planning, assigning manpower resources and tools, providing technical assistance to complete the work scope according to contractual requirements.

Essential Responsibilities:

  • The Field Service & Technical Advising Specialist provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
  • Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
  • Respond to requests for emergency repairs and services to troublesome equipment
  • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
  • Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
  • Maintain knowledge of applicable product line warranties, and accomplish effective warranty administration
  • Plan, prepare and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization
  • Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
  • Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
  • Provide leadership and technical direction to skilled labor performing work on customer sites
  • Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
  • Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
  • Prepare timely and accurate technical reports for customer records and a reference for future outages


    • A degree in any of the following: Computer Science, Electrical/Electronic/Mechanic Engineer, Industrial physics Degree or HND (2.2, Upper credit minimum)
    • 3 - 5+ years related work experience in Oil & Gas industry field activities
    • Strong knowledge in rotating equipment control philosophy (Gas Turbine, Steam Turbine, Centrifugal Compressor, Reciprocate Compressor) and their auxiliaries
    • Strong knowledge in unit control panel (UCP), motor control center (MCC), direct current panel (DCP) and fire-fighting system installation and commissioning
    • Strong knowledge in field devices, instruments and actuators (servo-valves, thermo elements, transmitters etc…)
    • Ability to handle special tools like pressure pump, multi-meter, frequency generator, oscilloscope and field generator (MicroCal)
    • Ability to understand and implement technical drawings (wiring diagram, P&ID, General Arrangement, etc…)
    • Good knowledge of English language
    • Availability to frequent travels worldwide up to 70%-80% of the time (on and off-shore)
    • Strong analytic and problem solving skills
    • Good interpersonal & organizational skills
    • Computer skills

      Desired Characteristics:

      • Bachelor’s degree in Mechanical or Electrical Engineering is preferred
      • Strong business acumen and ability to sell GE products to the customer
      • Ability to work effectively with minimum supervision
      • Strong customer service mindset
      • Prior field engineering experience is preferred
      • Strong organizational skills
      • Prior project management experience is preferred
      • FEP program graduate is preferred (internal GE employees only)
      • Strong project management skills
      • Strong oral and written communication skills
      • Strong interpersonal and leadership skills

        Locations: Ghana; Accra
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