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Interaction Designer - APM

  • GE Digital
  • Experienced
  • Posted 7/26/2017 4:39:48 PM
  • 2854521
  • Job Function: Digital Technology
  • Business Segment: Digital Applications
Location(s): United States; California; San Ramon


About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

GE Digital is seeking an Interaction Designer to join the Asset Performance Management team. You will join a team that is creating a suite of useful/desirable software product & service experiences to optimize the reliability/availability of industrial assets across the globe. You may lead/be an individual to contribute to multiple user experience engagements as well as work on highly complex projects that require in-depth knowledge across multiple specialized business domains.

Essential Responsibilities:

In this role, you will:

  • Participate in and influence the business-wide discussions relative to the future direction of design and user experience
  • Participate in and lead team discussions relative to current user experience projects
  • Participate in the evolution of Agile / Lean UX methodologies
  • Guide effective documentation and communication of design - via wireframes, mockups, and requirements engineering
  • Participate in or lead research and evaluation of emerging design, technology, industry, and market trends

    You will end up learning:

  • Similarities and differences in data collection between a drill on the ocean floor and a jet engine
  • What visualization tools data analysts need to interpret sensor data from a gas turbine
  • How data scientists create complex analytics
  • How asset managers consider predictive analytics in scheduling plant wide maintenance outages

    Qualifications/Requirements:

    Basic Qualifications:

  • Bachelor’s Degree in Interaction, Graphic, or Industrial Design preferred or in “STEM” Majors (Science, Technology, Engineering, and Math)
  • A minimum of 5 years of professional experience in product or service design OR Master’s degree with 4 years of experience in product or service design.
  • GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

    Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
  • Must be willing to travel roughly 10-20% of the time
  • Must be willing to work out of an office located in San Ramon, CA

    Desired Characteristics:

    Technical Expertise:

  • Uses participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviors.
  • Conducts user research to understand user needs, mental models and working contexts
  • Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
  • Creates annotated prototypes or wireframes of user interface designs that visually and textually communicate the behavior of a software application.
  • Skilled in standard design & wireframing tools (Adobe CC, OmniGraffle, Sketch), hand drawing and visual communication, time-based and interactive prototyping tools ( InVision, Hype, Adobe Edge, Keynote).
  • Demonstrated knowledge of contemporary web based application tools (HTML5, CSS, Javascript, Polymer a plus).
  • Proven experience developing and delivering software.
  • Familiar and comfortable working within and extending a design system.

    Business Acumen:

  • Demonstrates knowledge of business products, key processes, suppliers, customers and market/competitors.
  • Understands and stays up to date on the industry’s technology landscape; brings new ideas to the team. Maps industry technology trends to internal vision.
  • Understands key principles of design thinking, what it is and why it is important. Explores all ideas, regardless of their source.
  • Works to create an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.

    Leadership:

  • Uses generative techniques (sketching, brainstorming, etc.) to establish a variety of possible design decisions and decision scenarios.
  • Expresses UX and design concepts to collaborators on cross functional teams. Goes beyond merely presenting designs, explains the story of the rationale and benefit of design ideas.
  • Understands the value of a rigorous and transparent decision-making process.
  • Demonstrates sensitivity to key cultural issues.

    Personal Attributes:

  • Acts and decides appropriately when all available information may not be possible to obtain.
  • Demonstrates the ability to extract and communicate how customer groups are thinking and feeling.
  • Asks questions appropriate to translating an abstract problem into a roadmap for identifying solutions.
  • Captures specific information from the audience and validates it back to them for acceptance.
  • Works well in a highly collaborative team and is comfortable in giving and receiving constructive feedback.
    Locations: United States; California; San Ramon

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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