Field Service Rep - Clarksville/Cumberland City TN
Posted 5/17/2017 5:03:38 PM
Business Segment: Power Water & Process Technologies
Location(s): United States; Tennessee; Other, Clarksville, Cumberland City
About Us: GE announced they signed a definitive agreement to sell the Water & Process Technologies business to SUEZ, a services and solutions company with global operations primarily in water and waste management. The deal will be subject to customary closing conditions such as regulatory review and appropriate consultation and we expect this to be complete by mid-2017. Water & Process Technologies will operate business as usual through this process and will continue to meet its commitments to its valued customers and employees. This includes hiring strong talent to help the business grow and be successful. GE is targeting to complete the sale of the business by mid-2017. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Field Service Representative (FSR) performs B.O.O. (Build, Own, and Operate) field operation and maintenance of Filtration, Softening, De-Oxygenation, Reverse Osmosis, UV, Electro deionization, Demineralization and other customized water purification equipment and applications.
Essential Responsibilities: As the Field Service Representative, you will:
Utilize the proper procedures and equipment when handling chemicals including: HCl, NaOH, H2SO4, N2H4, Al2 (SO4) 3, O3, etc
Consult with customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding equipment and operations regularly
Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis
Perform daily testing that may include NTU, Hardness, Chlorine, pH, CO2, O2, SDI, TOC, Na, Conductivity, Silica, in addition to various other site-specific testing requirements
Conduct preventative maintenance and calibrate equipment per established process
Monitor equipment performance and operation
Transfer data to Microsoft spreadsheets, make trending graphs, calculate equipment run length and throughput, interpret data and make necessary adjustments, notify appropriate personnel when changes are made, upload information into a common libraries, etc
Write work procedures, Job Safety Analysis, maintenance/repair schedule
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
Have the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering
Ensure compliance of volume and quality per the customer’s contract specifications
Work with PLC (Programmable Logic Controller) controls, understands water process treatment design, and repairs pumps, instruments and control panels
Be able to read and understand Process Flow Diagram (PFDs) and Piping and Instrumentation Drawing (P&IDs)
Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc
High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma (OR 4 years training (college, military, vocational / technical school))
Minimum of 2 years of work experience in the water industry or in a related field
Ability and willingness to travel 30% of the time
Ability and willingness frequent lifting and other manual work
Ability and willingness to be on-call, responding to customer / plant needs on off hours
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record
Ability and willingness to gain access and maintain access to a facility per customer requirements
Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications.
Minimum of 2 years of Field Service experience – in Water or related field
College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry
Familiarity with water treatment processes and applications
Strong communication (written and oral)
Strong interpersonal skills
Customer focused; customer service and results oriented
Strong analytical skills and Business Acumen
PLEASE NOTE: Cumberland TN is the preferred location, however other U.S. locations may be considered
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Locations: United States; Tennessee; Other, Clarksville, Cumberland City
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