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Field Service Representative

  • GE Power
  • Experienced
  • Posted 7/26/2017 5:35:42 PM
  • 2921001
  • Job Function: Services
  • Business Segment: Power Water & Process Technologies
Location(s): United States; Texas; Other


About Us:
GE announced they signed a definitive agreement to sell the Water & Process Technologies business to SUEZ, a services and solutions company with global operations primarily in water and waste management. The deal will be subject to customary closing conditions such as regulatory review and appropriate consultation and we expect this to be complete by mid-2017. Water & Process Technologies will operate business as usual through this process and will continue to meet its commitments to its valued customers and employees. This includes hiring strong talent to help the business grow and be successful. GE is targeting to complete the sale of the business by mid-2017.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Field Service Representative (FSR) performs installation and startup of Filtration, Softening, chemical feed. De-Oxygenation, Reverse Osmosis, UV, Electro deionization, Demineralization and other customized water purification equipment and applications. Also provides support of Mobile Water and B.O.O. (Build, Own, and Operate) field operation and maintenance.



Essential Responsibilities:
As the Field Service Representative, you will:

  • Lead on-site project management (start-up and commissioning), troubleshooting and issue resolution
  • Consultant with Project Manager, customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding scheduling, operations, and equipment
  • Document equipment startup, issues and update system documents and drawings. Follow and update Forms, work instructions, Short Duration Safety Plan, Site safety assessment
  • Develop and conduct Customer training
  • Work with PLC controls, understands water process treatment design, and repairs pumps, maintenance, calibrations, instruments and control panels
  • Writing work procedures, Job Safety Analysis, maintenance / repair schedules
  • Ensure compliance of deliverables, including volume and quality per the customer’s contract specifications
  • Clean In Place, chemical handling, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc
  • Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis
  • Maintain monthly reports (charts / graphs), monthly Safety audits, daily and/or weekly reports
  • Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
  • Have the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering
  • Perform B.O.O. (Build, Own, and Operate) field operation and maintenance of Filtration, Softening, De-Oxygenation, Reverse Osmosis, UV, Electro deionization, Demineralization and other customized water purification equipment and applications



Qualifications/Requirements:
  • High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma (OR 4 years training (college, military, vocational / technical school))
  • Minimum of 2 years of work experience in the water industry or in a related field

ELIGIBILITY REQUIREMENTS:
  • Ability and willingness to travel extensively
  • Ability and willingness frequent lifting and other manual work
  • Ability and willingness to be on Call, with 24/7 immediate response 365 days/year
  • To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record
  • Ability and willingness to gain access to a Nuclear power facility (where applicable)



Desired Characteristics:
  • Minimum of 2 years of Field Service experience – in Water or related industry
  • College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry
  • Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications
  • Has familiarity with water treatment processes and applications
  • Strong communication (written and oral)
  • Strong interpersonal skills
  • Customer focused; customer service and results oriented
  • Strong analytical skills and Business Acumen
  • Team player
  • Takes initiative
PLEASE NOTE: Texas is the preferred location, however other U.S. locations may be considered

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Locations: United States; Texas; Other

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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