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Director - Enterprise Application Engineering

  • GE Digital
  • Experienced
  • Posted 7/26/2017 5:42:41 PM
  • 2909488
  • Job Function: Digital Technology
  • Business Segment: Digital Technology
Location(s): United States; Georgia; Atlanta, Alpharetta


About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities
for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and
machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we
live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s
about making the world work better. GE is transforming itself to become the world's premier digital industrial
company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower
operating costs, reduce risk and accelerate operational performance with our Predix platform and software
solutions.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
GE is building multi-disciplinary operations teams to focus on delivery of IAM services consumed by all GE businesses. These teams are composed of highly talented individuals obsessively focused on secure availability and performance. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing experiences. This role is responsible for operational delivery of Identity and Access Management technologies.

Essential Responsibilities:

  • Define the operating structure, processes, procedures, and talent profiles required to build a world class team delivering exceptional availability for Single-Sign On, Active Directory, Virtual and other Directory Services

  • Manage and develop geographically diverse team of employee and consulting resources

  • Manage performance and availability, while adhering to compliance and regulatory requirements

  • Develop automated solutions, infrastructure-as-code, to address potential problems before they result in a service interruption

  • Build customer obsessed culture that focuses on customer success as its primary goal

  • Partner with the engineering organization to design for security, reliability and operational excellence across a technical suite of tools and resources

  • Manage performance, coach individuals, and resource team appropriately to deliver on objectives in fast paced environment

  • Establish and enable a proactive, outcome-oriented delivery model based on accountability and partnership where ‘not my job’ is not an answer

  • Provide leadership and hands-on technical direction to deliver problem, solution, tactical, and break-fix capability

  • Available 24x7 to lead critical issue/problem resolution to complex problems where analysis requires in-depth evaluation with imaginative and innovative troubleshooting and experimentation

  • Responsible for driving operational excellence of suppliers across service engagements

  • Drive successful business outcomes beyond the immediate incident or need

  • Investigate and develop new best practices and methodologies


  • Qualifications/Requirements:

    Basic Qualifications:


  • Bachelor's degree in Computer Science, Information Management, similar STEM degree, or equivalent practical experience

  • Minimum 5 years experience managing IT operations

  • Minimum 3 years experience successfully managing technical teams

  • Minimum 2 years experience automating scalable infrastructure operations
  • Eligibility Requirements:


  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

    Desired Characteristics:

  • Hands-on, technical experience in identity & access management services and delivering these services on a large scale

  • Demonstrated experience with CA SiteMinder, SAML, OAuth, OpenID Connect, AJAX, Java, JSP, HTML, J2EE, SOAP, XML, Ping solutions, Virtual Directories

  • Demonstrated experience deploying, consolidating, tuning, and/or troubleshooting LDAP directories

  • Experience with multi-factor authentication (e.g. RSA SecurID, RADIUS), Smart Card, and/or PKI solutions

  • Experience with meta directory technologies

  • Experience with common scripting languages (Bash, Perl, Python, Ruby)

  • Availability to respond and lead resolution to on-call escalations for urgent issues

  • Agile project leadership experience

  • CISSP or other security certifications

  • Strong analytical and problem solving skills - communicates in a clear and succinct manner, anticipates obstacles and develops plans to resolve

  • Ability to work in a dynamic, fast paced environment with limited direction

  • Enthusiastic to find ways to make customers successful

  • Ability to work well within small team focused on rapid delivery of results

  • Passionate about continuously learning and able to quickly adapt and pivot to win in dynamic environment

  • Comfortable with empowering colleagues and inspiring others to be their best

  • Ability to deliver results in a rapidly changing dynamic environment
  • #DTR

    Locations: United States; Georgia; Atlanta, Alpharetta

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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