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Commercial Billing Specialist - German Speaking

  • GE Global Operations
  • Experienced
  • Posted 7/26/2017 5:04:37 PM
  • 2933888
  • Job Function: Finance
  • Business Segment: Global Operations EUR & RCIS
Location(s): Hungary; Budapest

About Us:
GE Global Operations is GE's multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace.

We are teams of functional process and domain experts, focused on the solutions that deliver results for the company. We think Big, we act as One, We deliver with Speed … so GE Works

Role Summary:
The Commercial Shared Services (CSS) is a component of the Global Ops organisation. At CSS we work on tasks that directly impact customers. We provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality. Within the CSS organization the team has been put in place to enable Customer facing employees to spend the maximum of their time with the Client and help them throughout the whole Customer lifecycle.

Essential Responsibilities:

Supporting various GE businesses in billing operation. Covering order to cash cycle. Opportunity to take part in process migration.

  • Release sales orders for invoicing based on purchase order and other documentation.
  • Action credit notes or credit and rebills in case of invoice correction needed
  • Interface with customers, sales, distribution, operations to identify and resolve problems in the order-ship-bill process
  • Perform daily invoice distribution by sending out invoices via email or uploading them to customer’s web-portal
  • Perform quality check
  • First point of contact in customers’ escalations
  • Provide team with system & process training driving operational excellence
  • Retain an external focus outside process and within shared services to remain current on industry trends
  • Perform quality check
  • Accurately document information into systems; capturing common issues to reduce reoccurring issues and inquiries
  • Support relevant departments to facilitate excellent customer service by addressing requests in a timely fashion
  • Prepare and present periodic reports and dashboards (activity & performance) for the client group
  • Follow and document promptly all process related changes in the Standard Operating Procedures
  • Drive continuous improvement on all related processes


  • University or Colleague degree
  • Advanced level German and English skills
  • Some working experience
  • Effective and professional verbal and written communication – both with internal and external customers
  • Solid critical thinking
  • Logical thinking, analytical mindset
  • Ability to work with remote teams
  • Customer service attitude
  • Capability to overcome obstacles
  • Reporting skills
  • Proficient IT skills including Excel and Outlook

Locations: Hungary; Budapest
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