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Contract Performance Manager- Power Services

  • GE Power
  • Experienced
  • Posted 7/26/2017 5:37:33 PM
  • 2931398
  • Job Function: Services
  • Business Segment: Power Power Services
Location(s): Nigeria; Lagos

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews.

Essential Responsibilities:

    The role includes ownership of the customer relationship & ability to meet internal GE objectives. Additional responsibilities include, but are not limited to the following:
  • Interface with ITO and Risk teams for new customer opportunities
  • Execute contract obligations to achieve Financial Operating Plan
  • Order / track / validate Billing for major/minor maintenance parts and services requested by the customer cost or financial data collection and reconciliation.
  • Provide information and drive sales regarding the latest advancements in conversion, modification, & upgrade opportunities to owner & as well as other up selling opportunities
  • Maintain unit operating history & parts life history on commercially available software
  • Maintain record of parts (by model & serial number) currently installed in each unit
  • Develop sales plan for each Customer
  • Support customer in forced, unplanned and planned unit outages
  • Build strong partnerships within the value chain organization, which will be extremely important to deliver high quality services
  • Develop and maintain an understanding of power plant or machine driven industries


    • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Services or industry related experience
    • Minimum of 3 additional years of experience in Customer Contract Management
    • Turbine technology experience (minimum of 3 years)
    • Demonstrated management experience (minimum of 3 years)
    • Fluent in spoken/written English
    • A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
    • Must have valid authorization to work full-time without any restriction in Nigeria

      Desired Characteristics:

      • Strong oral and written communication skills
      • Strong interpersonal and leadership skills
      • Ability to influence others and lead small teams
      • Lead initiatives of moderate scope and impact
      • Ability to coordinate several projects simultaneously
      • Effective problem identification and solution skills
      • Proven analytical and organizational ability

        Locations: Nigeria; Lagos
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