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Principal Services Engr Enterprise Integration Architect

  • GE Digital
  • Experienced
  • Posted 7/26/2017 5:24:10 PM
  • 2932904
  • Job Function: Services
  • Business Segment: Digital Services
Location(s): United States; Texas; remote


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
This is a key role within GE Power Digital working directly with customers to improve operations and deliver outcomes. It brings together industrial process knowledge, complex analytics and the power of software to optimize systems. It is an exciting opportunity at the intersection of several key areas of expertise in a growing GE Power community.

Essential Responsibilities:
This individual will a) lead the deployment of GE’s optimization software solutions for power plants delivering reduced emissions, improved operating efficiency and reliability in real time, and b) participate in designing and bringing new products to market, and creating the delivery processes for these products. GE is the industry's leading provider of boiler optimization systems, leveraging advanced artificial intelligence (AI) technologies including neural networks.
Participate in the establishment of technical objectives, work plans and schedules for projects
Manage customer relationship, maintain regular customer contact and manage expectations
Interface with third-party vendors for key tasks in the project plan
Work with the project team to execute key project steps:
  • Develop/Deploy and Tune AI solutions for the customer
  • Conduct post installation benefits analysis
  • Achieve successful project closeout
  • Provide operator/engineer training on the use of the system
  • Create software documentation (User Manual/User Guide)
  • Meet project deadlines and ensure quality
  • Issue regular progress reports to project team
  • Provide customer support as needed
  • Deliver solutions within the scope of the Maintenance Agreements
  • Work with the broader GE project team to coordinate efforts
  • Provide technical support to the commercial teams and sales process
  • Provide feedback to the Product Line and Development teams for product improvement
  • Actively participate in early-stage product installations
  • Create efficient delivery processes for new products


Qualifications/Requirements:
Basic Qualifications:
  • Bachelor's Degree from an accredited university or college
  • Minimum 7 years of experience in industrial systems
  • GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed
Eligibility Requirements:
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
  • Must be willing to travel 25%


Desired Characteristics:
  • 5+ years’ experience with SAP and/or Oracle EBS architecture
  • 5+ years’ experience with force.com / salesforce.com
  • Ability to work in a globally distributed team environment, liaising with on-site teams and customers
  • Demonstrated ability to learn quickly in a fast-paced, multi-tasking development environment
  • Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
  • Strong presentation skills; able to effectively present and defend point of view to a variety of audiences
  • Ability to travel for multi-day workshops and meetings; Travel estimated at no greater than 25%, but could be weeklong in certain circumstances
Technical Expertise:
  • Salesforce technical certifications preferred
Business Acumen:
  • Analyzes and calculates with the customer/ economic decision maker GE's ability to provide economic value to the customer's process and financial story. Develops plans and identifies metrics to measure GE impact to customer's bottom line, clearly articulating the GE value proposition
  • Increases client engagement to further pace and focus required to achieve business priorities and uncover desired outcomes for both the customer and GE; utilizes business acumen and domain experience to advise the customer on critical success factors for the initiative at hand; continuously influences the customer to think ahead on what is needed to acquire, deploy, and utilize the solution
  • Directs and mentor’s others to use systems thinking to address problems and questions at scale. Plans and scopes design programs that improve products, supportability, and usability at scale
  • Understands when and when not to depart from the standard provision of deliverables. Implements scalable systems according to governance and standards guidelines/boundaries. Engages with governance experts when new development opportunities are on the fringes


Locations: United States; Texas; remote

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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