Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.
BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.
With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.
Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Essential Responsibilities: In the role of Services Manager - Resource Management you will:
Be responsible for field resource deployment planning and execution to meet customer and business metrics
Interface with the customer service managers on issues escalation
Develop long range forecast for region resource needs
Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training
Develop a year plan for its own department
Be involved in discussions with other functions and teams about improvement in processes, procedures and ways of working
Contribute to plan of larger unit
Communicate across direct organization
Present to senior leaders (EB and SEB) in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy
Diverse clients in a region
Follow frameworks to get through the processes
Assist in enforcing DOT regulations per the FMCSA
Have room for negotiating and client specific conditions
Bachelor's degree from an accredited college or university (OR High School Diploma / GED with a minimum 7 years of experience in Services and/or Resource Management)
Minimum 3 years of experience in Services and/or Resource Management
Strong oral and written communication skills
Strong interpersonal and leadership skills
Ability to influence others and lead small teams
Lead initiatives of moderate scope and impact
Ability to coordinate several projects simultaneously
Effective problem identification and solution skills
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