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Service Center Intern

  • GE Healthcare
  • Co-op/Intern
  • Posted 7/18/2017 6:50:37 PM
  • 2932370
  • Job Function: Services
  • Business Segment: Healthcare Imaging
Location(s): Poland; Warsaw

About Us:
GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.

Role Summary:
We are looking for growth-oriented individual in the area of Service Center. This individual works on projects related to a particular function depending on their prior coursework and degree program.

Essential Responsibilities:

    Key Responsibilities Include:
  • Coordinate job of team of engineers who are fixing medical equipment, these are planned (maintenance, upgrade) and not planned visits.
  • Call handling of incoming calls and follow up all customer cases according to our registered procedure.
  • Escalation of problematic cases according to our procedures.
  • Performance of multiple administration office tasks.


  • Active Student's status - Student of III or IV year of studies.
  • Relevant education background.
  • Experience in a Customer service / administrative role.
  • Fluency in Polish and English.
  • Proficiency in PowerPoint, Word, Excel and Outlook.
  • Effective time management and organizational skills; able to balance multiple priorities.
  • Excellent interpersonal, verbal and written communications skills.
  • Analytical and problem solving skills.
  • Ability to work under time pressure.

Desired Characteristics:

  • Ability to work independently with minimum direction.
  • Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones.
  • Ability to quickly identify and prioritize issues, create solutions and meet deadlines.
  • Availability of 35-40h per week will be an asset.

Locations: Poland; Warsaw
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