About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: GE Digital is seeking a Staff UX Interaction Designer to join the Industrial Internet Applications team. In this role, you will help create useful and desirable software product and service experiences for the industrial internet of things. As a Staff UX Interaction Designer you may lead or be an individual to contributor to multiple user experience engagements as well as work on highly complex projects that require in-depth knowledge across multiple specialized business domains.
You will interact with other GE business units and external customers to help them rapdily develop GE Digital APM product using APM’s UX design guidelines.
In this role, you will:
Work collectively with both internal and external customer development teams on high risk and impact co-development, POC, DOJO projects leveraging GE Digital APM products
Collaborate and Communicate effectively across multiple cross functional teams
Raise skills and competency of other GE software engineering teams - play the role of 'player coach’
Lead and influence business-wide discussions relative to current user experience projects and the future direction of design and user experience
Demonstrate a strong understanding of Agile / Lean UX methodologies
Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
Leads research and evaluation of emerging design, technology, industry, and market trends
Bachelor’s Degree in Interaction, Graphic, or Industrial Design preferred or in “STEM” Majors (Science, Technology, Engineering, and Math)
A minimum of 10 years of professional experience in product or service design OR Master’s degree with 6 years of experience in product or service design.
GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed
Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.
Must be willing to travel (<10%)
Must be willing to work out of an office located in San Ramon, CA
Uses participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviors.
Conducts user research to understand user needs, mental models and working contexts
Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
Creates annotated prototypes or wireframes of user interface designs that visually and textually communicate the behavior of a software application.
Skilled in standard design & wireframing tools (Adobe CC, OmniGraffle, Sketch), hand drawing and visual communication, time-based and interactive prototyping tools (Hype, Adobe Edge, Keynote).
Uses and contributes to existing Design System Standards.
Develops knowledge of industrial business domains, products, key processes, suppliers, customers and market/competitors.
Understands and stays up to date on the industry’s technology landscape; brings new ideas to the team. Maps industry technology trends to internal vision.
Understands principles of design thinking, what it is and why it is important. Explores all ideas, regardless of their source.
Works to create an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.
Understands the value of a rigorous, collaborative and transparent decision-making process.
Demonstrates sensitivity to key cultural issues.
Uses generative techniques (sketching, brainstorming, etc.) to establish a variety of possible design decisions and decision scenarios.
Expresses UX and design concepts to collaborators on cross functional teams. Goes beyond merely presenting designs, explains the story of the rationale and benefit of design ideas.
Acts and decides appropriately when all available information may not be possible to obtain.
Demonstrates the ability to extract and communicate how customer groups are thinking and feeling.
Asks questions appropriate to translating an abstract problem into a roadmap for identifying solutions.
Captures specific information from the audience and validates it back to them for acceptance.
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