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Staff Application Operations Engineer

  • GE Digital
  • Experienced
  • Posted 7/26/2017 5:23:59 PM
  • 2930629
  • Job Function: Digital Technology
  • Business Segment: Digital Technology
Location(s): United States; Ohio; Cincinnati


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Staff Applications Operations Engineer role owns the overall support process and activities for Inventory and Costing within Oracle Fusion. This role owns and is accountable for the daily operation, SLA's against operational commitments, and effectively balancing different, competing objectives. This role will manage the communication with key business stakeholders and coordinate with technical resources to resolve issues and drive continuous improvement.

Essential Responsibilities:
  • Owns and is accountable for ensuring compliance with all application policies including HPA, security and code reviews across all processes within scope
  • Owns monitoring and P&A reporting leveraging a consistent tool and approach
  • Leads complex, multi-disciplinary teams in resolution of high profile outages/application incidents leveraging contingent worker support team, internal supporting organizations and Application Operations coworkers when appropriate
  • Owns and is accountable for pertinent contingent workers access and work prioritization
  • Proactively identifies and removes obstacles or barriers on behalf of the team
  • Demonstrates mastery of the intricacies of interactions and dynamics in Agile teams
  • Uses disciplined approaches to monitor application platform and service progress via effective information dashboards for operational metrics, defect, quality, change control, and compliance
  • Uses data, practical knowledge and innovative insights to drive timely decisions, determine appropriate courses of action, and forecast future needs while managing risk and uncertainty for the team
  • Beyond driving day-to-day operational tempos and rigor, participates in activities for strategic business rhythms including Application Architecture and Roadmaps for the coming year
  • Creates a culture of customer focus and high performance to drive innovation through continuous customer engagement to facilitate appropriate application upgrades and enhancements
  • Navigates through ambiguity, prioritizes conflicting asks and shows ability to adapt to changing priorities
  • Demonstrates skills in collaborating with different stakeholders, influencing decisions and an ability to take strategic view

    Qualifications/Requirements:
    Basic Qualifications

  • Bachelor's degree in Business, MIS, Computer/Software Engineering or related field
  • Minimum of 7 years IT systems support or leadership experience
  • Minimum of 4 years of experience in inventory and costing processes within Oracle

    Essential Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

    Desired Characteristics:
  • Excellent analytical and problem solving skills
  • Ability to adapt to a fast and dynamic environment
  • Ability to effectively translate between functional and technical teams
  • Ability to follow procedures and produce/maintain supporting documentation
  • Excellent written, oral, and interpersonal communication skills
  • Highly self-motivated, self-directed, and attentive to detail
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Extensive experience working in a team-oriented, collaborative environment
  • Ability to communicate effectively with senior management
  • Adapts readily to changes in workload, staffing and scheduling

    #DTR

    Locations: United States; Ohio; Cincinnati

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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