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Field Service Technician - Transformer

  • GE Energy Connections
  • Experienced
  • Posted 7/26/2017 5:20:15 PM
  • 2935257
  • Job Function: Services
  • Business Segment: Energy Connections Industrial Solutions
Location(s): Canada; Ontario; Laval, Quebec, Montreal, Ottawa

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
The Lead Transformer Service Specialist will provide technical and hands-on support to provide site support and resolve customers’ transformer problems. The person will have a high level of technical and mechanical expertise and be capable of planning and executing jobs for self and a site team, have a great customer reputation and an entrepreneurial spirit.

Essential Responsibilities:
This fast-paced role requires strong hands-on transformer service technical and mechanical skills and knowledge combined with business acumen and highly effective communication and leadership skills to:
• Test, commission, troubleshoot, repair, erect, upgrade and vacuum-fill various sizes and types of transformers up to 900MVA and lead a site team to do the same
• Operate a vacuum oil processing unit
• Review oil analyses and transformer test results to provide recommendations for remediation and execute the same
• Familiarity with the following is an asset: a) Load tap changers, b) test, commission, program, troubleshoot, repair, upgrade, retrofit and install high and low voltage power system equipment
• Perform site surveys / site walks / site service
• Develop service work scopes and estimates and provide proposals to customers
• Schedule and execute jobs on-time and on-budget with world-class quality
• Plan, coordinate, lead and direct activities for self and support team to maximize productivity and profitability
• Provide technical expertise and present GE capabilities to customers to win orders
• Identify and implement cost and process improvements and standardization to continuously improve variable cost productivity
• Prepare and verify reports and deliver to customer
• Prepare and finalize job details for invoicing
• Perform administrative functions, such as: writing technical reports, ordering materials, securing quotations, filing/archiving data and documents
• Coach other GE personnel to impart and perpetuate knowledge and expertise to develop technical and managerial skills and techniques

• 7+ years’ proven track record providing the services described above
• Familiarity with environmental protection procedures and basic electrical safety practices
• Make a work site and site activities safe for self and all other members of the site team
• Strong mechanical aptitude and hands-on capability
• Ability to understand documented instructions, procedures and electrical drawings, and develop the same
• Well organized
• Familiar with test equipment and testing procedures for power delivery including: a) TTR, Doble, Hi-pot, Megger, Sweep Frequency Analyzer, Winding Resistance, b) Familiarity with IR Scanner, Power System Analyzer, Relay tester is an asset
• Computer literate
• Excellent English and French written and oral skills
• Ability to travel locally and nationally, work overtime/weekends and respond to weekend and off-hours service requests as required
• Engineer or Technician or Certified Electrical Technician/Technologist or Journeyman Electrician, with proven experience

Desired Characteristics:
• Excellent customer service reputation
• Outgoing self-starter who has the initiative and drive to make things happen quickly, and will own the business results
• Ability to work independently with a minimum of supervision
• Excellent team player
• Exceptional communication, interpersonal and leadership skills, and ability to develop and maintain strong relationships with customers and team members
• Entrepreneurial, customer focused with ability to generate work and develop strong customer relations
• Apply practical application experience and knowledge of electrical power systems to develop and recommend solutions for customers’ power system issues and upgrades

Locations: Canada; Ontario; Laval, Quebec, Montreal, Ottawa
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