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Education Services-Senior Technical Instructor

  • GE Digital
  • Experienced
  • Posted 7/21/2017 5:49:42 AM
  • 2935964
  • Job Function: Services
  • Business Segment: Digital Predix Products & Technology
Location(s): China; ShangHai; Shanghai

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Provide technical training to audiences in need of GE Digital product training. This role will support training deliveries and projects by technical preparation of classrooms, developing or modifying training material, and delivering customer-specific courses. The Senior Technical Instructor will train employees, customers, and partners on Predix. As a member of this start up team, the instructor will help to establish foundations for processes, and overall strategy for Predix training.

Essential Responsibilities:
The objectives of this post are to:
1. Conduct technical courses for internal, partner, and customer audiences
2. Develop training material for customized courses
3. Create and maintain lab images for standard and customized courses
4. Keep abreast of product development
5. Maintain good customer relationships and a high level of student satisfaction.
6. Work well with other members of the training team and operations team.
In this role, you will:
• Deliver technical training courses both internally and externally
• Train in person, online as wella s blended learning mode to a technical audience
• Develop and maintain lab environments
• Work with internal SME’s to become a Predix expert and maintain expert-level skills on our products and business
• Conduct train the trainer sessions
• As assigned, design new customized training, develop the corresponding training material, and deliver the courses or technically support the delivery by other instructors
• As assigned, manage small training projects (training design, course development, delivery)
• Be able to travel up to 50%
• Assist in creating certification exams
• Provide support, as required, to the APAC Training Co-ordinator for administrative tasks.

• Bachelor’s degree
• Significant public speaking and/or presentation experience
• Minimum of 5 years experience in technical training delivery role both in person and over the
• Minimum 5 years’ experience working in a software/hardware company
• Ability and willingness to travel globally up to 50%

Desired Characteristics:
Business Acumen:
Strong problem solving skills
• Leadership and mentoring skills
• High energy, results driven person with strong interpersonal skills
• Execution driven
• Able to work under minimal supervision
• Experience with Cloud Foundry a plus
• Experience using VMware, AWS and/or Skytap
• Familiarity in programming languages such as Java, html, C++
• An understanding of Linux or Unix operating systems
• Excellent verbal and written communication skills
• Strong presentation and class facilitation skills
• Ability to take ownership of small and medium sized tasks and deliver while
mentoring and helping team members
• Ensures understanding of issues and presents clear rationale
• Uses two-way communication to influence outcomes and ongoing results
• Identifies misalignments with goals, objectives, and work direction against the organizational strategy
• Continuously measures deliverables of self and team against scheduled commitments
Personal Attributes:
• Strong oral and written communication skills
• Effective problem solving abilities
• Uses the principles of analytical/critical thinking regularly while performing tasks and is able to effectively make decisions about their project
• Proven experience in delivering high quality projects on time and in budget
• High energy, results driven person with strong interpersonal skills


Locations: China; ShangHai; Shanghai
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