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Services Manager 1 - Outage Management

  • GE Power
  • Experienced
  • Posted 7/26/2017 5:18:10 PM
  • 2930142
  • Job Function: Services
  • Business Segment: Power Power Services
Location(s): South Africa; Johannesburg

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Outage Manager - Field Service
Reporting to the Customer Service Leader, the outage manager is responsible for preparation, planning, leading execution and closeout planned/emergent Outages for gas turbine, steam turbine and generator under the MYA/TX/CSA and PSP Upgrade agreements in South Afrcia

Essential Responsibilities:

  • Manage outage event preparation ( Planned/Emergent/Upgrade ) from Start to finish, including outage schedule development, TFA/Craft labour/tooling/cost planning, customer management - pre/post outage meetings, mobilization planning, JCE execution, and event close out
  • Pro-actively review all planned outages through production rigor, making sure utilizing smart apps and digitized platforms fro all outages reviews
  • Maintain good relationships with customer by having periodic meetings to discuss outage preparation and post outage reviews with Customer
  • Technical interface with Sale, engineering and Project Managers
  • Partner with Quality and process excellence teams to drive continuous improvement initiatives and process development related to outage execution
  • Project manage onsite execution during assigned outages, ensuring Fulfillment 5 goals and requirements are met at all times, manage on job cost tracking, productivity, while managing execution risk/FMEA and any NU/Service warranty
  • Drive improvement of on-time delivery, outage cost&productivity/p6.0 implementation, effectively update and maintain accurate CDS/Tracking files, control man hour cost and pacing
  • Support outage scoping, site condition checks, preliminary safety and risk analysis to identify potential issues or obstacles
  • Ensure proper execution documentation is prepared, used, reviewed, stored and delivered including QCP, Field Procedures, Quality procedures, OneEHS, FME and Customer Outage reports
  • Work with web systems applications such as Oracle Field Service, Field Service Portal, and PGS Portal for proper allocation, preparation, planning and forecasting on labour, tooling, vendor management
  • Respond to forced outages/emergency promptly, be on site when needed, investigate/escalate site issues to restore the units to operating conditions in a timely manner


    • Bachelor degree in Science/Business/Engineering or&equivalent experience in power generation industry
    • 5 year of experience in turbine/generator installation, maintenance or manufacturing/repair processes
    • Must have valid authorization to work full-time without any restriction in the role’s location

      Desired Characteristics:

      • Strong Project Management skills
      • PC proficiency, web applications including advanced Excel Skills
      • Able to interface effectively with all levels of the organization and external Customers
      • Demonstrate verbal and written communication skills
      • Strong technical and maintenance knowledge of GE gas/steam turbine and generators
      • A good team leader in dynamic, energetic and complex customer site environments, equipped with quick learning capability and well ownership
      • Be self motivated, confident and able to work under high pressure and constraint time, committed and process oriented
      • Good communication skills, able to influence stakeholders to deliver customer & Business needs
      • Ability to work multiple project simultaneously and effectively in a cross-functional team

        Locations: South Africa; Johannesburg
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