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Senior Application Operations Engineer

  • GE Digital
  • Experienced
  • Posted 7/26/2017 5:29:38 PM
  • 2936089
  • Job Function: Digital Technology
  • Business Segment: Digital Predix Products & Technology
Location(s): Canada; British Columbia; Burnaby

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
The Predix Application Platform Group (APG) Engineering team is seeking experienced DevOps professionals to provide Technical Support for the Predix Studio and AppEngine. The Software Platform for the Industrial Internet. The Cloud DevOps Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results in a fast-paced environment.

Essential Responsibilities:

The successful candidate should demonstrate high skill level and passion for building and running scalable systems. This position reports to the Director, Cloud Operations.In this role, you will:

  • Build automation to provision environments and applications
  • Build or leverage existing tools to automate production and non¬≠production deployments
  • Promptly provide support to troubleshoot, diagnose, and resolve complex Integration and/or environmental issues
  • Create monitoring solutions and instrument applications to provide insights into performance and to understand emerging issues
  • Identify enhancements to improve stability or performance of integration processes
  • Proactively monitor environment and application health for potential issues and take action to preserve SLAs
  • Document respective configurations, processes and procedures
  • Provide technical assistance for code builds and deployments
  • Monitor assigned systems for security and performance on a daily basis
  • Administer, update and tune existing production and non¬≠production infrastructure
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
  • Drive customer communication during critical events and contribute to retrospective meetings
  • Participate in 24x7 on-call rotation and work with global teams


    Basic Qualifications:

  • B.S or M.S in a technical field, such as Computer Science or Information Systems
  • a minimum of 8 years of experience in the technology space with emphasis on cloud/online service operations or SaaS/PaaS Technical Support or Application Support
  • GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

    Eligibility Requirements:

  • Legal authorization to work in Canada is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.
  • Must be willing to travel
  • Must be willing to work out of an office located in Burnaby BC Canada

    Desired Characteristics:

    Desired Characteristics:

  • A technical engineer, with extensive experience in solving challenging issues in high pressure environment
  • Experienced with agile/iterative project methodology such as Scrum, preferably with experience using agile project management tools such as JIRA or Rally
  • Excellent communicator, works well in a team environment, and welcomes challenges
  • Self-starter with ability to manage multiple priorities in a fast paced work environment
  • Strong problem solving and analytical skills demonstrated the ability to assimilate new information and understand complex topics
  • Background and experience in emerging technologies in cloud, IaaS, PaaS, SaaS and Microservices architecture
  • Experience with monitoring and logging tools: DataDog, SumoLogic, New Relic, and Splunk

    Technical Expertise:

  • Working experience with Java applications, networking concepts, virtualized environments, continuous integration, deployment and monitoring tools
  • Strong working experience with Java, Database and Unix/Linux and scripting skills
  • Linux administration
  • Linux shell scripting
  • Network administration
  • Amazon Web Services
  • Git
  • Jenkins / Bamboo
  • Salt Stack
  • TerraForm
  • Python
  • ANT / Gradle

  • XML, HTML, Web Services
  • Continuous Integration
  • Continuous Deployment

    Business Acumen:

  • Strong oral and written communication skills
  • Strong business analysis and problem solving skills
  • Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
  • Ability to interact at all levels of the organization and with other GE businesses


    Locations: Canada; British Columbia; Burnaby

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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