GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Lead Repairs Operations and Support repairs growth PS Transactional Business Region Repairs Financials (P&L) and Developing Repair Sales Growth.
Operation of TX Repairs and Repairs Financials (P&L),
Support Cost out Drive Cash and Collections
Pulse region for growth, NPI's, best practice and lesson learned sharing
Support region operations and P&L team to identify and prioritize systemic parts or repairs issues and drive improvements with fulfillment teams
Work close with operations teams, Managing and Service Directors regarding shop issues during repairs
Engage and support improvement with Shops, OSR performance and metrics
Develop and identify projects with Quality and USA shops to identify areas of opportunity to reduce defects and increase productivity and cost reduction
Establish an effective communication channel with the shops to follow up progress, report findings and improve communication among Shops, customers and PGS. During ITO process communicate in efficient manner the LL and BP with Sales and Commercial teams to improve proposals and reduce risks Growth Initiatives
Localization shops. Identify potential GE and Non-GE shops in the region to develop local repairs, focused for generator, steam turbine repairs for GE, Alstom and MVA: Gevisa, Monterrey, Taubate, etc. Localization shops to develop repairs for BOL equipment: Boiler, compressors, pumps, etc.Be prepared for emergencies to support customers o Utilize the certified shops for bearing repairs and identify other potential parts
Establish an operation rhythm to support outages, identification of local shops and continue working with Sourcing
Work close with Product- Line team to identify potential repair products
Develop a local strategy to implement On-Site repairs, coordinate with LES teams and create the LATAM local resources (labor and equipment) to be more responsive to the customer needs
Work close with Sensoplan and create a synergy with Sales, Product Line team
Identify local market and local competitors to choose the opportunities to follow. Identify strengths to be more competitive
Work in projects with logistic team to know in advance freight costs, cycle transportation time (sea, air), customs barriers, develop an strategy to be more responsive in normal and urgent situations
Work close with the LATAM Tool Center to develop the tools or equipment needed to perform local repair services, transportation skids, etc.
Develop a repair solutions catalog with updated information, targeted to a detected specific market (generator field and stator rewinds, ST repairs, on-site repairs, in-situ inspections and diagnostics, etc.)
Support aero business, identify issues and find solutions to increase operational support and sales growth Develop PS TX Repairs Sales
Sales Forecasting and Pacing. Driving MYA Productivity
Establish campaigns with Sales Force to identify potential opportunities
Detailed analysis of the installed base , screening and plan strategy to focus on those identified potential opportunities
Identify outages by quarter, technology, customer buying behavior and prepare an action plan to proactive develop repair sales opportunities
Bachelor’s degree from an accredited university or college
At least 5 additional years of experience in a field leadership role in service or project management
Bachelor’s degree in Business, Electrical Engineering or Mechanical Engineering is preferred
Prior experience in leadership of company compliance, employee health/safety and protection of the environment is preferred
Prior experience in a financial background with P&L experience is preferred
Strong customer service orientation and extensive customer interface experience
Ability to manage multiple priorities and tasks simultaneously
Ability to work well under pressure, in a fast-paced environment
Six Sigma training is preferred Knowledge of O&M financial operations with ability to control cost margins levels within financial targets of the business.
Ability to work with customers meeting commercial contractual terms within the in the terms of the contract
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