Location(s): United States; Georgia; Alpharetta, Atlanta
GE is the world's Digital Industrial Company, transforming the industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: GE is building small multi-disciplinary operations teams to focus on total availability for the most critical services shared across all business segments. These teams are composed of highly talented individuals obsessively focused on availability. The ideal team member is relentlessly technical, passionate about automating everything and totally committed to delivering amazing customer experiences.
Quickly respond and resolve critical service outages severely impacting consumers
Develop automated solutions to address potential problems before they result in a service interruption
Evaluate impact assessment and mitigation plan discussion for incident based on critical
Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise
Develop RCA on availability measures that align with consumer experience to accurately assess the usability of crucial services
Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages
Analyze failure points in services to model risk level and resolution steps if failure occurs
Pro-actively monitor for and re mediate configuration drift of critical devices
Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture
HS diploma/GED or equivalent military experience and IT related training and/or practical experience required.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Good Communication Skills
Willing to learn and grow with the new and challenging transformation
And adopt and embrace the changes
Locations: United States; Georgia; Alpharetta, Atlanta
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