Business Segment: Energy Connections Grid Solutions
Location(s): United States; Colorado, Florida, Washington; Redmond, Denver, Melbourne
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Grid Solutions equips 90% of power utilities worldwide to bring power reliably and efficiently from the point of generation to end power consumers. With over 200 years combined experience in providing advanced energy solutions, our products and services enable more resilient, efficient and reliable power systems. For more information, visit www.GEGridSolutions.com. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: As the Senior Commercial Operations Manager you will be responsible for providing all aspects of contract management and proposal development for GE Digital Software solutions. This position requires pre-qualification of opportunities, interaction with sales, services leadership, customers, channel, and other cross-functional business teams.
Essential Responsibilities: As the Senior Commercial Operations Manager, you will:
Demonstrate track record of delivering high quality commercial proposals through creating solution architectures, recommendations and drafting contracts with respect to both commercial and legal terms
Manage complete lifecycle and development of deal execution process including on-time delivery of high quality solutions and proposals aligned with customer outcomes and business profitability / risk profiles; this may include, but is not limited to – request for proposal reviews, bid planning, risk reviews, solution estimates & pricing, deal analytics / reviews, 3rd party coordination & negotiations, technical architecture, documentation, and analysis of terms and conditions
Lead and drive deal team to develop bid requirements related to technical, financial, and commercial inputs to support strategy development and risk management
Manage customer specification review, proposal development, contract development and negotiations, including complex software sales and service agreements
Act as a liaison between Sales Managers, Solution Consultants, Product Managers, and Services to identify common architectures, value pricing & estimation concepts
Participate in Customer negotiations from both functional/technical and commercial perspectives
Review Customer Purchase Orders to Ensure Compliance with Approved Price Levels, Terms and Cycle commitments to coordinate Hand off to Project Execution teams
Accountable for the development and continuous evolution of contract templates and framework agreements
Use SalesForce.com to manage proposal workflow & develop pipeline forecasts
Lead communications at all organizational levels including leading deal reviews with senior and executive leadership
Provide continuous improvement of solutions lifecycle processes & methodologies
Bachelor’s Degree or equivalent from an accredited college or university.
Minimum of 5 years of commercial or technical experience with commercial management or application engineering.
ELIGIBILITY REQUIREMENTS: Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Ability and willingness to travel 20%. Must be willing to travel onsite to meet with customers as needed. Must be willing to work out of an office located in anywhere in the US in a home office or GE location.
Knowledge of / background in software and expertise in targeted industries such as Oil & Gas, Asset Monitoring, Discrete, Mining, Advanced Analytics, Remote Monitoring, to name a few
Prior experience in sales, field services, commercial finance, contract negotiation and execution
Prior experience with contract drafting and SOW review – managing both commercial and legal terms within a customer agreement
Strong project management skills
Outstanding verbal, written, and presentation skills
Strong negotiation and interpersonal skills
Strong integrity & demonstrated ability to identify opportunities for strengthening overall commercial compliancy and reduce risk in commercial proposal processes
Fluency in Spanish preferred
Strong problem solving skills and decision making ability
Able to thrive in a matrix organization
Ability to lead and influence cross functionally
Locations: United States; Colorado, Florida, Washington; Redmond, Denver, Melbourne
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