Business Segment: Power Water & Process Technologies
Location(s): United States; West Virginia; Charleston
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Field Service Representative (FSR) will be responsible for providing our on-site technical customer service. This position will include chemistry test, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports. This is a customer facing position.
Essential Responsibilities: As the Field Service Representative - Charleston, WV, you will:
Install and service chemical feed and water treatment and chemical feed equipment at designated locations
Act as technical consultant and liaison with customer management and technical counterparts
Perform water analysis and/or collect samples for preparation, labeling and shipment to designated laboratory for analysis
Work with PLC controls, understands water process treatment design, and repairs pumps, instruments and control panels
Conduct preventative maintenance and calibrates feed pumps, controllers, feed rate charts and maintain log sheets
Maintain inventory of spare parts (lube oil, tubing, and piping), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis
All aspects of safety on the job, including the operation and maintenance of an assigned company vehicle if required and all EHS policies
High School Diploma, GED, Home School Certification, or international equivalent to High School Diploma
Minimum 2 years of lab, plant or maintenance experience OR a minimum 2 years of college, military, technical / vocational school training
Ability and willingness to travel regularly within assigned territory, at times requiring overnight stay, as required
Ability and willingness to work frequently in a heavy industrial environment requiring use of Personal Safety Equipment and exposure to noise, dust, chemicals and other similar irritants typical of those found in refinery, chemical plants, power plants, etc., as required
Ability and willingness to comply with stringent drug testing and background check requirements set by customer safety requirements, as required
Ability and willingness to work overtime, as required
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record.
Technical Training / Education
Familiarity with water treatment processes and applications
Strong Communication (written and oral)
Strong Interpersonal Skills
Customer Service and results oriented
Strong Analytical Skills and Business Acumen
Team player with the ability to take initiative
Ability to lift and move heavy loads and to operate a forklift
Able to work independently
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Locations: United States; West Virginia; Charleston
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