Location(s): United States; Massachusetts, Utah, Wisconsin; Logan UT, Milwaukee WI or Marlborough MA
About Us: There is no other life sciences company quite like GE Healthcare Life Sciences. A $5 billion business with more than 11,000 individuals in over 100 countries, we are at work enabling a new era in medicine. For more than 60 years, GE Healthcare Life Sciences has globally supported the development and use of new therapies, helping accelerate the journey from biological understanding to clinical therapy. GE Healthcare Life Sciences works with cutting edge technology enabling and advancing the discovery, diagnosis and medical treatments of the present and the future. We are accelerating biology to cell therapy in ways no other company can. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Inside Sales Specialist is responsible for proactively developing & implementing a One GE Healthcare sales strategy within Cell Culture by creating & sustaining strategic relationships/alliances with their Accounts, such as academic institutes & hospitals, government bodies or contract research organizations, creating growth for GEHC. Expected to lead & close multi-modality deals & single product deals in their assigned accounts & involve Zone, Region & Product stakeholders.
Essential Responsibilities: Territory - US and Canada
Financial Performance • Achieve sales and orders volumes at the target prices in assigned accounts/territory. • Coordinate orders and sales forecasts within the applicable sales funnel tools and reports for in their assigned territory/accounts in conjunction with Product Sales Specialist/product Specialists. Account Management • Maintain relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory (or within defined care area/department scope). Represent OneGEHC in the account or care area/department and acts as a primary customer point of contact in the allocated accounts/territory. Provide on-going feedback to management, product teams, services and marketing. • Maintain Go-to-Market plans in conjunction with Zone cross functional and multi-product teams to achieve targets and grow GE’s share of customer investments in capital, diagnostics and operational expenditures. • Maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS. • In cooperation with Product teams and Marketing, drive One GE Healthcare promotional events in assigned territory. Be aware of customer segmentation and promote offerings relevant to each client’s segment. • Perform sales calls and assist distributors with product recommendations, assist in inventory management and implement customer specific price management Opportunity Management • Prospecting for new customers and business opportunities in addition to growing and maintaining the existing customer portfolio. • Prioritize new leads to create a balanced sales funnel for future sales. • Lead and leverage Product Sales Specialists, Product Specialists, Care Area or Category Leaders, Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation. • Coordinate One GE Healthcare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations. • Lead & coordinate multi-P&L proposals, preparing sales quotations, planning customer meetings and demonstrating equipment capabilities across diagnostic product portfolio with relevant Product Sales Specialists, Product Specialist and other sales support staff. • Ensure order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs. • Lead successful negotiation and closure of multi P&L opportunities, interfacing with all key buyer influencers. • Promote point of sale service contracts and financing solutions and drive margin through selling value and achieving price targets. • Maintain up-to-date and accurate customer records in Salesforce.com GE Product & Market awareness • Develop a solid knowledge of GE product and service portfolio and competitors’ products. • Develop and maintain expertise of market and technology trends in order to understand customer issues and challenges as well as educating customer on their unmet clinical and business needs. • Develop and maintain deep understanding of CxO level business and clinical needs and how GE provide solutions/offerings to meet these needs differently from the competition. Compliance • Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes • Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
Qualifications/Requirements: Required Qualifications: 1. Education to Bachelor Degree level or the equivalent of four years of sales experience. 2. 2 years of strategic sales experience. 3. Proven key account management and project planning skills. 4. Strong customer focus and desire to continuously improve expertise 5. Strong competitive drive 6. Well developed listening, influencing, interpersonal and networking skills to drive collaborative culture at all levels. 7. High level presentation skills; able to present ideas to customers in a way that produces understanding and impact. 8. Must be willing and able to travel to customer sites on a quarterly basis. 9. Must be willing and able to work out of the office in either Logan, UT or Milwaukee, WI or Marlborough, MA
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics: •Experience in, or strong familiarity with, laboratory cell culture. •Familiarity with Salesforce.com. •Experience closing large, complex, strategic deals. •Deep knowledge of GE Healthcare and the products and services offered. •Fluent in English language. About
Locations: United States; Massachusetts, Utah, Wisconsin; Logan UT, Milwaukee WI or Marlborough MA
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