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Role Summary: The GE Oil & Gas Odessa Service center is the Permian region center of excellence for the service and repair of beam pump unit and downhole rod pumps. The position of Shop Operations Manager will report to the Region Service Leader and will be responsible for providing shop operations leadership in the attainment of goals with respect to safety, quality, delivery, cost, and compliance.al), manage maintenance facilities and field services engineering.
Essential Responsibilities: In the role of Shop Operations Manager you will:
Be responsible for meeting all established safety, quality, delivery and cost goals
Develop necessary business plans to enhance all program requirements; including EHS, capacity, labor hours, cycle, operating cost, predictability, communication and image
Lead and work with internal staff, other functional leaders, and organizations promoting team-based business that focuses on providing specialized repair services while ensuring all customer commitments are met or exceeded
Manage customer relationships and expectations including service delivery and fulfillment, reporting, failure analysis meeting support, contractual management, invoicing, collections, and forecasting
Drive direct process / product continuous improvement programs and provide process method excellence throughout the organization
Lead team to achieve goals in safety, asset utilization, process loss improvement, delivered quality, cost reduction and delivery in accordance to schedule commitments
Ensure assigned employees are aware / comply with all GE government, customer and applicable policies, procedures, rules and regulations
Select, hire, train, develop, and provide ongoing leadership and direction of assigned personnel
Provide leadership, ongoing supervision and counseling for employees, training and development, guidance in current positions and assisting with career development and training
Structure assigned organization and staff positions with personnel to accomplish business objectives
Pursue state of the art technology and processes to enhance product / process producibility and delivered quality requirements
Facilitate team in decision-making, problem solving, and provide effective communication across the Service Center operations
Support strategic planning and growth initiatives
Drive and implement Lean Six Sigma to reduce cycle time and cost of quality and improve OTD
Bachelor's Degree from an accredited college or university (OR High School Diploma / GED with a minimum 7 years of experience in an Oil Services Shop position including 3 years of experience in leadership and/or supervision of teams)
Minimum 3 years of experience in leadership and/or supervision of team
Strong oral and written communication skills
Strong interpersonal and leadership skills
Ability to influence others and lead small teams
Lead initiatives of moderate scope and impact
Ability to coordinate several projects simultaneously
Effective problem identification and solution skills
Proven analytical and organizational ability
Strong computer skills MS Office products, SAP knowledge a plus
Ability work in a matrixed organization with all levels of management
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