About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Acts as the primary leader for providing remote coordination of GE resources, which includes design of site layout plan for GE products, lead cross function teams for shipping logistics, installation, training and application. Serves as the primary liaison between the GEHC and the customer.
Essential Responsibilities: 1. Responsible for the implementation of GEHC products, ensuring that installations are completed in a timely and quality manner in accordance with defined goals and milestones. 2. Discuss GEHC products and provide industry relevant examples with clients and other team members as well as understand and effectively communicate the clients’ needs. 3. Responsible for independent client presentations, training, testing, and live date activities for one or more customer accounts, accomplishing these responsibilities with a high degree of independence. 4. Develop effective working relationships with the client and the installation team members, and must demonstrate a high level of composure, professionalism, and knowledge of healthcare business environments.
Qualifications/Requirements: 1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. 2. Knowledge of Workflow in a Physician Practice, Hospital or Clinic environment, and/or experience installing patient financial or patient access software. 3. +5 years construction consulting / contractor experiences and willing to travel. 4. Able to develop effective working relationship with the client and the installation team members, and must demonstrate a high level of composure, professionalism, and knowledge of healthcare business environments. 5. Able to work well within a team and effectively communicate with team members and with all levels within the client organization. 6. Skilled expertise with Microsoft Office Products & Architectural Drawing Software (e.g., Word, Excel, PowerPoint, Microsoft Project & Auto-cad). 7. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Desired Characteristics: 1. Bachelor’s degree in Construction / Building Services / Mechanical / Electrical / Biomedical Engineering or equivalent. 2. Ability to act as a project manager as needed or requested. 3. Ability to independently lead a customer through all aspects of Implementation Design. 4. Experience at a physician practice or hospital, or clinic administration background or experience with GEHC applications. 5. Fluent in speaking and writing Cantonese, English and Mandarin.
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