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Service Coordinator (m/f)

  • GE Power
  • Experienced
  • Posted 10/27/2017 11:58:50 AM
  • 2989080
  • Job Function: Services
  • Business Segment: Power Industrial Solutions
Location(s): Switzerland; Riazzino

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Responsible for the coordination of field projects and dispatcher.

Essential Responsibilities:
- Manage service field projects proactively and coordinate the activities of involved stakeholders
- Track and update on project milestones and deliverables
- Build, develop, and grow business & customer relationship to secure customer satisfaction and business results
- Identify and resolve issues and conflicts within the execution phase of field activities
- Actively seek new service opportunities that fit with the service capabilities and strategy for growth
- Provide orders margin report
- Provide weekly estimates of managed projects
- Technical support for the coordination of the service team within Switzerland

- Critical thinking and problem solving skills
- Good communication and interpersonal skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Experience in negotiating with customers and suppliers in a highly competitive business environment
- Ability to work in a matrix organization and work in a multicultural environment
- Knowledge of UPS systems and the BP Model would be an advantage
- Good communications skills in German and French

Desired Characteristics:
- Technical background
- English and Italian knowledge

Locations: Switzerland; Riazzino

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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