About Us: GE헬스케어는 고객들(병원과 의료진)이 전세계에 걸쳐 더 많은 사람들에게 저렴한 비용으로 더 나은 진료를 제공할 수 있도록 지원합니다. 또한 헬스케어 분야를 선도하는 주체들과의 협력을 통해 지속 가능한 의료체계를 앞당기기 위해 필요한 글로벌 정책 변화를 촉진하고 있습니다. 한국에서는, ‘헬스케어’라는 개념조차 생소했던 1980년대에 한국에 진출(1984년 GE삼성의료기기로 시작), 한국 헬스케어 산업의 역사를 일궈온 기업입니다. 총 600여명의 전문인력들이 근무하며, 경기도 성남시에 초음파 진단기기 생산 및 연구개발 사업장을, 인천송도에 헬스케어IT 연구 개발사업장을 운영하는 등 한국의 헬스케어 산업 발전을 위한 협력과 투자에 앞장서고 있습니다.
GE Healthcare is an $18 billion unit of General Electric Company (NYSE: GE), employing more than 52,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help solve one of the world's toughest challenges and shape a new age of healthcare.
Role Summary: Responsible for providing formal technical and clinical support during the sales process within in a limited geographic region or limited industry/product segment. Responsibilities may include providing required pre-sale product demonstrations (or clinical trial support) and post-sale installation, training and/or customer service activities and ongoing customer support, including on site clinical in-servicing and go-live support.
Essential Responsibilities: 1. Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed 2. Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships 3. Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer 4. Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training 5. Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies 6. Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs 7. Communicate with local Applications Specialists and Account Managers to ensure all customer and business needs are met
Qualifications/Requirements: 1. Minimum 3 years of clinical/technical experience OR commercial applications/modality experience 2. Associate’s or Bachelor’s degree in related business or technical/clinical field 3. Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows 4. Driving License required.
Desired Characteristics: 1. Strong presentation and communication skills (public speaking and lecture experience desired) 2. Demonstrated ability to understand and present complex material in understandable terms 3. Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations) 4. Clinical experience in large hospital/university setting preferred 5. Experience on all current GE CT products for which responsibilities cover
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