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Technical Sales Account Manager-San Francisco, CA Area

  • GE Power
  • Experienced
  • Posted 12/20/2016 11:56:42 AM
  • 2772719
  • Job Function: Sales
  • Business Segment: Power Water & Distributed Power
Location(s): United States ; California; Unspecified


About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.


GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.



GE has confirmed it is exploring options for selling the Water & Process Technologies business. The plan to divest the business is a strategic decision that provides an opportunity to reposition the business for growth and further invest for long-term success. Water & Process Technologies will operate business as usual through this process and will continue to meet its commitments to its valued customers and employees. This includes hiring strong talent to help the business grow and be successful. GE is targeting to complete the sale of the business by mid-2017.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Technical Sales Account Manager - San Francisco, CA will work for GE Water & Process Technologies in our San Francisco, CA area. In this role, you will serve as a technical sales and account management representative in the area. The primary industry you will serve will be refineries. This is a customer facing staff role that is responsible for maintaining and winning profitable business. Customer facing staff responsible for winning business.

Essential Responsibilities:
In this role, you will work within a geographic area responsible for selling product(s), services, parts, solutions, or projects. Contributes to sales plan in a specific region. Defines sales strategy for targeted clients. Products and systems requiring technical knowledge. Some customization to client conditions can be done. Cooperates with (technical) sales support to realize sales. In this role, you will work within a refinery site / geographic area, be responsible for effective account management, as well as selling product(s), services, parts, solutions, projects, and contributing to the sales plan for the area. You will develop sales strategy for the targeted clients and have technical knowledge regarding products and systems. The Technical Sales Account Manager will work with the GE team on site to meet assigned objectives. In this role, you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

As the Technical Sales Account Manager, you will:

  • Be responsible for growing sales to assigned customers and prospects through the formulation and execution of strategies and plans that capitalize on the customer’s and prospects strengths as supplemented by GE’s products and services
  • Build customer relationships with the assigned customer for sales
  • Support the assigned customer in sales activities, coordination of GE personnel and technical resources to provide weekly technical services for water and process chemical treatment programs, and provide assistance to the customer in identifying new opportunities
  • Coordinate activities and establish individual sales strategies obtaining appropriate approvals for pricing, and delivery
  • Negotiate contracts as required
  • Maintain knowledge of market trends, competitive actions, product needs, and customer base
  • Make recommendations for continued growth
  • Participate in daily operational meetings to communicate GE activities and prioritize work scope and provide customer with recommendations to improve refinery reliability
  • Learn and maintain awareness of all customer safety and environmental practices
  • Determine customers' needs and provide effective technical service to resolve issues and inquiries
  • Participate in collecting and testing water and process samples at accounts and analyze results to provide recommendations to improve quality of treatment
  • Serve as technical consultant resource to customers using GE technology to solve identified water and process treatment needs
  • Partner cross functionally within GE to optimize our solutions offering
  • Develop a plan to effectively meet sales targets by meeting or exceeding key metrics for revenue, account retention, profitability


Qualifications/Requirements:
  • Bachelor's Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in sales)
  • Minimum of 3+ years of Chemical Solutions Sales Experience


Desired Characteristics:
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Ability to influence others and lead small teams
  • Lead initiatives of moderate scope and impact
  • Ability to coordinate several projects simultaneously
  • Effective problem identification and solution skills
  • Proven analytical and organizational ability
  • Prior work experience in an industrial / oil refining environment

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Locations: United States ; California; Unspecified

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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