Business Segment: Digital Information Technology & Digital Thread
Location(s): India ; Bangalore
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: In this dual role you will act as a Product Owner for a highly critical & visible functional-facing vertical (or multiple medium-complexity verticals) & as a horizontal peoples’ manager for large team (15+) of SOA engineers. You will leverage deep technical & domain expertise & partner with stakeholders to define & execute on strategic roadmap for services provided to GE business. You will also coordinate a team of engineers, manage demand, promote reuse across verticals & built career paths.
Responsibilities as Horizontal Manager:
Collaborate with Product Owners to understand demand for SOA engineers. Build resource plan considering cross-vertical needs, define sustainable insourcing strategy and partner with vendors on surge capacity.
Drive collaboration, knowledge sharing and reuse across resources operationally assigned to different verticals. Enable open communication and information flow between execution teams.
Provide technical and career coaching to employees at various levels. Define career paths within horizontal and partner with other horizontal managers on cross-horizontal opportunities. Nurture the culture of personal development, foster candid and constructive feedback.
Manage employee retention, promotion and turnaround processes. Coordinate onboarding of new resources.
Define software development standards; ensure clear communication of the expectations. Establish mechanisms to ensure compliance with the standards.
Drive automation and simplification initiatives targeted at development cycle reduction and code quality improvement.
Support engineers with technical guidance and advice, and help to resolve complex technical challenges.
Responsibilities as Product Owner:
Form a partnership with internal and external customers to understand their requirements. Drill into the customer asks, and help define service strategy and long-term technical roadmap.
Translate customer requirements into technical service components and product behavior definitions. Define solutions that various technical teams can deliver on. You will be the face of the customer for the technical teams, and answer any questions they may have pertaining to customer’s expectations.
Prioritize deliverables and re-prioritize continuously. With your deep understanding of customer requirements, strong technical expertise, knowledge of IT capabilities within team, and your professional judgment.
Drive solution architecture. Define tools and technology that are best suited to meet customer needs based on defined priorities, specified timeline and available resources. Translate customer requirements into design that can be implemented by technical teams.
Partner with Horizontal Managers to assembly virtual teams (pods) capable of executing on the outlined priorities. Propose required pod composition and work with managers to define required resource allocation.
Engage frequently with the technical teams involved in the service; facilitate discussions, provide clarification, story acceptance and refinement, testing and validation; contribute to roadblocks resolution and decision making.
Qualifications/Requirements: Basic Qualifications Bachelor’s Degree in business, computer science or in “STEM” Majors (Science, Technology, Engineering and Math). Minimum 10 years of IT professional experience. Minimum 8 years of experience with integration technologies (e.g. Oracle WebLogic Server, Oracle SOA Suite, or other similar) including minimum 2 years of direct peoples’ management. Minimum 5 years of implementing interfaces for Oracle eBusiness Suite or SAP using native services, adapters, APIs, etc. Minimum 3 years of experience with infrastructure, software, applications and database systems. Eligibility Requirements Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills. Must be willing to travel 15%.
Desired Characteristics: Proven experience of working with executive-level stakeholders to define overall IT strategy. Track record of driving IT innovation and technology-driven business outcomes. Experience managing budgets including annual budgets and large scale projects. Strong leadership skills with ability to influence outcomes and organize teams to attain shared goals. Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities. Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources. Experience working with others on a global basis. Ability to apply knowledge to coach and mentor others. Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives. Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans. Change orientation – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly. #DTR
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