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Role Summary: The Technical Leader will support Power’s IT Service Management strategic initiatives from a technical perspective. Some areas are configuration management models, problem management, and API’s. The Technical Leader will bring a technical component to a process oriented team and serve as a subject matter expert for technical issues.
Drive establishing the correct relationships between applications, platforms, and infrastructure
Recommend and scorecard technical standards for operational excellence
Serve as the subject matter expert when discussing corrective actions on problem tickets and recommended changes to applications, platforms, and infrastructure
Drive architecture and design of API’s that can be used in the Service Management Eco-System to enable a better end user experience
Partner with the GE Digital team on technical projects across all GE businesses.
Bachelor’s Degree in Computer Science/Engineering, or IT
Significant experience of leading and implementing large IT projects
Significant experience with various technology and application integration projects
Significant experience in a technical role across applications, platforms, and infrastructure
Proficiency in leveraging API’s and creating simple webpages
Excellent written and verbal communication skills
Hands-on experience in orchestration and automation
Exposure to orchestration and automation tools
Has participated in Agile project delivery frameworks
Proven analytical and problem resolution skills
Strong leadership and technical acumen
Solid facilitation and presentation skills to lead design sessions with business and technical audiences to come up with solutions.
Demonstrated ability to lead and drive change in a complex matrix environment.
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