About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: GE Healthcare IT (HCIT) provides comprehensive clinical information technology solutions to help customers optimize their healthcare investments and improve the quality of patient care.
The CPL (Commercial Product Lead) Business Development role is responsible for building organizational readiness that enables the activation of GEHC’s vision of becoming a solution provider and GE HCIT’s mission of becoming a trusted partner for our healthcare clients, thereby contributing to the achievement of HCIT Asia’s business objectives. This will be done through establishing and enhancing HCIT Asia’s ability to assess customer needs and requirements, assessing opportunities, developing customer targeting and marketing strategies and activating these strategies via marketing programs across the HCIT portfolio and partners. The role will have responsibility to develop commercialization of software centric business models (including managed solutions and cloud services) that meet clinical and business work streams across departments, enterprises and regions. The CPL will need to understand financial KPIs associated with their programs and work across functions to manage risk.
To achieve these objectives, the CPL Business Development role will require close collaboration with HCIT Global product teams, centers of excellence and regional commercial teams and practice leaders ensuring that the HCIT solution offer incorporate compliant commercialization, delivery and documentation. This role will drive cross portfolio solutions integrating with appropriate GE or third-party supplementary software or services enabling HCIT to become a software enabled services provider.
The portfolio’s primary focus will be in radiology IT and hospital imaging solutions that include PACS (Picture Archiving and Communications Systems), RIS (Radiology Information Systems), Radiology Reporting systems and enterprise imaging systems as supplementary tools to hospitals’ EMR (Electronic Medical Records). With development of markets across Asia, the role will assess and develop strategies and solutions extending beyond radiology into and across departments and enterprise solutions, including cardiology, high acuity care, pathology or other segments as the market develops and grows.
This role will have responsibility for Asia with an initial focus in Japan developing and commercializing pilot models that address HCIT’s Japan market that will be leveraged in other regions. The role will also be responsible for defining go to market strategies, generating market interest and promoting these solutions to grow the HCIT business.
Qualifications/Requirements: Major requirements: 1) Commercial experience: have a strong sense of what the customer's priory is and understand well how to clarify the customer potential needs. 2) Technical knowledge: he/she needs to translate customer requirement to HCIT solutions. Has knowledge of cloud business and solutions. 3) Communication skill in both English and Japanese: structured and sophisticated communication skilsl to customer and effective verbal communication skills with in GE teams (Japan/Asia and global) 4) Clinical and medical background (nice to have)
For more details: • Developing HCIT’s team-based solution offering capabilities including Cloud, Hosted, and Managed Services and establishing strategies to collaborate with GEHC distribution channels (i.e. HCS/DI sales force). This includes collaboration with Sales/Commercial staff, ITPS team and Customer Care team to develop sales tools on available solution sets, sharing user stories and developing consultation & problem-solving plan for the customers. • Partnering with customers to develop appropriate roadmaps and solutions to meet their needs • Conducting in-depth research at top accounts to define customer problem statements, success metrics, unmet needs, buying cycles, and personas • Working with finance to build cash and accounting models to assess business models and programs • Assessing risk associated with new business models and proposing routines and controls to mitigate • Conducting & prioritizing opportunity assessments of identified customer problems and GE’s ability to solve • Collaborating with Field Marketing to identify & document customer problems at top accounts. • Leveraging the above to input development of global MRDs, for selected customer problems. • Identifying opportunities, and assessing potential partners, for the deployment of regionally procured/locally-developed solution components prioritizing opportunities with HCIT practice leaders agreement, and ensuring that such components are appropriately validated and delivered with solid service capability. • Collaborating with Solution Architect leaders and COE managers to drive business relationships with third-party partners as appropriate • Communication skills in English and Japanese.
Desired Characteristics: • Experience and profound knowledge in Radiology operations workflow, and/or Healthcare IT experience. • Experience working in other APAC regions • Proven sales / marketing leader with a successful record of growing revenue. • Adaptable and flexible to work environment including, but not limited to, handling multiple tasks concurrently, and easily adapting to new assignments, system, tools. • Ability to produce clear, concise, accurate written communication, clearly conveying thoughts and ideas to peers, management, and customers. • Ability to inspire a business culture that is centered on growth, development of best practices, continuous improvement, and success. • Entrepreneurial experience
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