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Role Summary: The Field Service Representative (FSR) will perform B.O.O. (Build, Own, and Operate) field operation and maintenance of Filtration, Softening, De-Oxygenation, Reverse Osmosis, UV, Electro deionization, Demineralization and other customized water purification equipment and applications.
Essential Responsibilities: As the Field Service Representative - Toledo, OH, you will:
Utilize the proper procedures and equipment when handling chemicals. Examples of chemicals handled: HCl, NaOH, H2SO4, N2H4, Al2 (SO4) 3, O3, etc
Consult with customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding equipment and operations regularly
Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis
Perform daily testing that may include NTU, Hardness, Chlorine, pH, CO2, O2, SDI, TOC, Na, Conductivity, Silica, in addition to various other site-specific testing requirements
Conduct preventative maintenance and calibrate equipment per established process
Monitor equipment performance and operation
Transfer data to Microsoft spreadsheets, make trending graphs, calculate equipment run length and throughput, interpret data and make necessary adjustments, notify appropriate personnel when changes are made, upload information into a common libraries, etc
Write work procedures, Job Safety Analysis, maintenance / repair schedules
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts with the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering
Ensure compliance of volume and quality per the customer’s contract specifications
Work with PLC controls, understands water process treatment design, and repairs pumps, instruments and control panels
Be able to read and understand Process Flow Diagram (PFDs) and Piping and Instrumentation Drawing (P&IDs)
Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc
High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma
Minimum of 2 years of experience in the water industry or in a related field (Or a minimum of 4 years training (college, military, vocational / technical school)
Ability and willingness to travel up to 30% of the time, as required
Ability and willingness frequent lifting and other manual work
Ability and willingness to be on-call, responding to customer / plant needs on off hours
Ability to gain access and maintain access to a facility per customer requirements
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record
Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications
Minimum of 2 years of Field Service experience – in Water or related field
College or Technical / Trade School Degree in Engineering / Technical field
Has familiarity with water treatment processes and applications
Has strong communication (written and oral)
Has strong interpersonal skills
Is customer focused; customer service and results oriented
Has strong analytical skills and Business Acumen
Is a team player with the ability to take initiative
PLEASE NOTE: Toledo OH area is the preferred location, however other U.S. locations may be considered
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